Hotel vicino a Hinckley Hills Trailhead - Hinckley

“Was good”

“L hotel non è male ma in uno dei letti si sprofondava . ”

“Room was very clean and upgraded. The air system was very responsive. ”

“Breakfast was good, beds were comfortable ”

“Breakfast was advertised as a buffet breakfast. The breakfast was barely a continental breakfast. Basically cereal, bagels, toast, waffles, prepackaged muffins, bananas that were green, no other fruit and coffee. We were there at 8, breakfast was 7-10so it wasn't that we were there too late for breakfast. ”

“Room was smelling bad, light wouldn’t turn off. And plus it was even missing something like remote. No microwave. Door sometimes doesn’t lock properly. That place is terrible. Staff was good ”

“This was a fine overnight stay. The pool was perfect for small kids. Breakfast had decent options for the family. ”

“I booked a king size room and when I arrived, they indicated they didn't have any more available. The rooms appeared run down. Bed was not comfortable.”

“We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean,...

“My room was right in front of the ICE machine and it was so loud all night I got no sleep . ”

“It’s so nice to have somebody who is actually nice to you when you are checking in. Very friendly; that’s honestly that’s hard to find at hotels today. The hotel itself has always been clean and the rooms have always been nice. One of my favorite places to stay.”

“The breakfast was very good, it would be great if bacon was added. Better cleaning around the rim of the bathtub is needed in some rooms. ”

“The hotel room was very clean. The location was good. Quiet area, plenty of parking. The parking lot in front of the hotel was very lit. Breakfast was good as well. ”

“Super stay. Very clean, great breakfast. Room was great and comfortable.”

“Poor customer service”

“Since i paid for the room thru Expedia and there was an issue with not only my check in but there was no working hot water, i would expect Expedia to reimburse me for my one night stay ($79) instead of offering me $20 OneKey cash points. Red Roof has offered me their own points (over 6K) for the inconvenience. I don't travel much at all as I can't afford it. I would expect better. ”

“Juice machine out of order. Could not contact hotel for shuttle from the airport. Men's restroom out of TP. No attempt to apologize that we had to spend $30 for an Uber from the Airport to the Hotel. We won't be back.”