Hotel vicino a Centro Commerciale Syrena Shopping Center - Hanoi

“This time no noise from the gym facility so everything was ok. I tried to shut off the air conditioning at night however the control panel qas unresponsive. I had to switch off the electrical power of the room that is not so good if you need light at night. Bed linen could be improved. Restaurant on the top floor has a very limited number of available dishes. However the price is ok”

“Good rooms in a convenient location. Many international food options nearby. It was nice having a fridge and washing machine in my room. WiFi was spotty at times and the power did go out during my stay for over an hour. Not super soundproof but there are only a couple of rooms on each floor so it’s not a huge deal”

“Tutto ok”

“Hotel was great, rooms were super clean, spacious and modern. Breakfast was amazing every day. Restaurants were all really high quality. Staff went above and beyond, so friendly. ”

“Quite new structure in West lake area with confortable and silent room. I stay in a deluxe apartment fully equipped with all comfort and high quality appliances. Aside for a little misunderstanding the hotel provide me a great service and I have to thanks all the staff for their kindness and professionality. Recommended ”

“Very nice place”

“Easy check in.”

“The villa was very nice and comfortable. The staff is extremely kind on every occasion and always ready to fulfill our requests. In particolare Khoan Phan Kelsey, il direttore, è stato di una gentilezza e professionalità fuori dal comune. Non possiamo che ringraziarli. ”

“Delightful, friendly, helpful, and respectful staffs. I have to HIGHLIGHT an owner who acted above and way beyond common business practices/ rules and policies to ensure forms of trust, local custom, and last impression will be cherished by a customer (me) for years to come. A storyline was I booked and fully paid (non- refundable)room for 14 nights, and I decided to moved out of Label6Coliving apartment on 8th night. According to the rule and policy, it understandably non refundable. Yet,...

“Room was clean, staff were extra ordinary helpful. Location is not too far from old quarter and many shops within walkable distance. Overall a great experience”

“Phòng sạch sẽ, thiết kế hiện đại, có tới 3 điều hòa hoạt động tốt nên không gian rất thoáng mát. Nhân viên lễ tân nhìn chung chuyên nghiệp và thân thiện, tuy nhiên lúc mình đến phải đợi gần 1 tiếng mới được nhận phòng, trong khi bạn lễ tân nói chỉ mất khoảng nửa tiếng. Lúc đó đã gần đêm, mình lại đi cùng con nhỏ nên vợ mình khá bực vì phải chờ đợi lâu. Mình trả hơn 10 triệu cho 9 đêm ở đây nhưng chỉ được phát 4 chai nước lọc vào đêm đầu tiên, các ngày sau không có. Nhân viên dọn phòng nói chỉ...

“Leider war das Zimmer sehr unhygienisch.. Haare und urinflecken waren im Badezimmer vorzufinden.”

“clean spacious room, with kitchen and washing machine. great view ”

“The staff were all very friendly and approachable. The location was also very convenient, being close to the city center, making it easy to go for walks and shopping, and I had a very comfortable stay.”