Hotel vicino a Centro Commerciale Towne Center at Webster - Rochester

“Very welcoming and clean hotel. Rooms were clean and comfortable. Pool was a great size and fun for the kids. Close to shopping and restaurants. Staff was always helpful . Would definitely stay here again. ”

“The mattress was terrible ”

“Very comfortable hotel. It was next to the highway, but the soundproofing was excellent.The staff was friendly and helpful. I loved the shower.”

“Kinda ghetto, loud slamming doors, major road noise from the main road all hours of the nights. Food near by is decent, extremely strong smell of cologne or what ever it is they use to mask smells or clean. Hot water was a little interesting. Took forever to heat up then got cold. Faucet in bathroom water was brown. Not sure what that was about but Hey for 50$ a night what do you expect. ”

“I didn't stay a full night so I don't know how the kitchen was but over all it was ok”

“The room was so bad , I literally had to go get sheets and Lysol wipes in order to sleep. There’s no one at the counter to help you on a weekend even after 9am , you gotta use a phone on the wall to call for help. The entire premise smells like smoke residue . 0/10 experience and oh check in is equally as crazy ”

“The cleanliness of this hotel was very questionable. The smell in the hallway was very mildew & the room we had smelled like cigarettes our whole stay , even the towels smelled. The bed had a huge deep dent in it & the blow drier was sticky. Nothing was clean about this place ”

“Clean”

“In the top 3 all time of the worsest hotel I have ever seen. Horrible. Smell everywhere. Corridors and stairs not clean. Old and decrepit rooms”

“Absolutely disgusting. The first room had no table or coat rack or comforter and smelled like cigarettes. They moved me to another room that had a grimy bathroom and again no comforter, plus a broken heater. The owner tried to get into the room without announcing himself. I don’t know how this place is allowed to be open. ”

“the hosts were fantastic and my room was cozy exactly what i needed for the weekend ”

“Room was updated, spacious, and clean. Free breakfast was good. Staff was friendly. Parking lot was small but you can park in the museum of play lot and get it validated at the hotel.”

“Was clean. No hot tub”

“Our stay at S31 was great. The building is incredible and the rooms are modernized, but still have the original woodwork. The Village gate is close with great restaurants and boutique shops. The neighborhood is full of history and a great place to take a late night walk. Although there is not currently a dining area at the property, they have great snack options for enjoying in the room and great local wines. My wife wanted a large bath/Jacuzzi and our room did not disappoint. The only thing she...