Hotel vicino a Centro Congressi di West Monroe - West Monroe

“Great location, very comfortable and the breakfast was amazing!”

“Wonderful”

“Better breakfast needs to be fixed”

“My reservation was for 4 guests in a room with one king bed and a sofa bed. Upon arrival, the sofa bed was not prepared and did not have any sheets, blankets, or pillows available for use. This made the sleeping arrangements inadequate for the number of guests included in the reservation. Additionally, the elevator was out of service, creating a major inconvenience during our stay. Furthermore, the toilet was not functioning properly and had to be manually plunged every time it was used, which...

“Our one night stay couldn't have been better! And the breakfast was amazing! So many wonderful choices. And, Mariah at the desk when we checked out was so polite and helpful!”

“The staff was very nice and friendly. However, the room door didnt lock and the joining room door didnt lock either, so they had the wardrobe blocking the door just enough the next door neighbors couldn't get into our room. We definitely weren't safe from having visitors. The toilet flushed if you held it down a few times but it took some extra effort. The breakfast wasn't great either but we won't complain when its complimentary. I wouldn't stay there ever again but it sufficed for a bed to...

“M”

“The air conditioning worked great and there was plenty of room to park my RV. There was plenty of TV channels.”

“When we arrived there were many holes in the wall. There was even one that when we turned the shower on had water spraying out of it. The next morning breakfast was not prepared correctly. Lots of things were missing. We were able to switch rooms the next day but woke up with bed bugs.”

“This place is not kept up and sketchy people all around.”

“It says on thing free breakfast but I get up at 7:45 and then they said that breakfast closes at 7:30 and they're out of everything don't go stay there sorry ladies and gentlemen”

“Nasty”

“Charming, great location, would book again 100%”

“This hotel had the biggest pet fee than any other on our trip. I am ok with a deposit for a pet but I should not have to pay more. Our dog is cleaner, quieter, and better behaved than children that do not cost extra …the kids during this stay ran down the hallways and made lots of noise in their rooms.”

“I don’t like that breakfast isn’t complimentary”

“Pulled back covers and found large stained area on sheets. Went to front desk and was offered another room on higher floor but elevators were not working. Was told house keeping was not available to replace bedding. So I booked another hotel and left ”

“Not a horrible place but the floor in our room had a hump in it running the whole length and raised about 1-1/2". Either structural damage or damage from the humidity from the pool being under the room. One of the lights was hanging off the wall. the couch bed was pretty old and not comfortable at all. Pillows were stained. Staff was great though. I didnt tell them these issues because i dont like being "that guy"”

“Great n8ght”

“The room itself was nice for the price. Like to kitchenette. The restroom and shower was extremely nice. But the doors had 3/16"+ gaps between doors and frames. The walls were THIN. My neighbors conversation could easy be heard in the room. The thin windows allowed traffic noise to protrude also. The young lady that checked me in and the gentleman that checked me out was pleasantly warming. The AC was a blessing, it maintained a constant set temperature making the room home. Hwy 165 South was...