Hotel vicino a Centro d’Arte Quay Arts - Newport

“Room was much bigger than expected (possibly an upgrade) and seemed to have been recently renovated. Spotlessly clean and comfortable bed. Breakfast was included although my invoice stated room only. Apparently all rooms here include breakfast which was very good. Highlight really was the friendliness of staff which is probably because it’s an independent property and they genuinely want to make guests feel welcome. ”

“The room seemed clean, dirty towel that was left was removed after this was pointed out. Room was well equipped with coffee maker and kettle, nice modern bathroom. To our surprise the room was not cleaned during the day and towels not refreshed. Also coffee, tea, water etc was not replenished. Breakfast in the local pub across the square was not good. No fresh fruit for instance and the used ingredients were not the best.”

“Cleaning & quietly ”

“Very caring and homy, many thanks!”

“We recently stayed at The Ocean View Hotel from 13th–15th February and unfortunately were very disappointed with our experience. We chose this hotel specifically because of the facilities advertised on the website, including a swimming pool, bar, coffee shop, evening dining, jazz club with cocktail bar, and the daily “Happy Hour” promotion. These amenities were a major factor in booking what we hoped would be a relaxing weekend break. However, on arrival—and throughout our stay—we discovered...

“Ff”

“Unfortunately the room requested was not available as we had our small dog with us so were allocated a dog friendly room which was fine but it only had a 4’6 bed which really is not expected these days. Following the downgrading of the room by the hotel and being advised that the room requested would be cheaper. The new price unfortunately was not honoured despite numerous requests for a refund so overall not the best experience.”

“Issues about the room Open the door - strong musky smell even with the window open. On arrival in the room I had to remove 5 spiders (each in different corners of the room) aswell as several cobwebs. Carpet had a massive stain upon entering the room which probably added to the musky smell. Room uninviting and very small for double. Décor was 1970's styled, looking incredibly dated. Bath had large scattered spots of paint so you certainly wouldn't bath in it. Can’t shave as there’s no plug in...

“Quiet location with a bus stop only 5 minutes away for services to the ferry. Ample car parking.”

“The room was clean, with modern/quirky tech features. The staff were very friendly and accommodating to our needs, providing a place to store our luggage after the check out time. The hotel is in a good location for the Redjet passenger ferry and the high street with bars and restaurants. It is also located a few mins walk from the taxi rank and bus stop that has connections to Newport.”

“Room and bathroom superb. Breakfast excellent and proprietors very helpful.”

“Friendly staff, clean rooms and quite comfortable. I would have scored it higher if the thermostat on the radiator was working. The room became uncomfortably warm during the night, and I had to open the window because I couldn’t adjust the radiator”

“I left my rain jacket behind and the owner got in touch with me and he agreed to meet me next morning at Gunwharf Portsmouth because he happened to be travelling over, couldn't thank him enough ”

“Staff very good, and friendly. Food good. Hotel in need of refurb, looking dated inside and room sadly wasn't very clean. I was only staying for 1 night, so didn't want to ask to change rooms and bed was clean. Shame, as this was the only thing that let the place down.”

“The property was beautiful and basically in the middle of the woods so dead easy for dog walking - also and outside hose which was really handy considering how muddy it was! It was freezing when we arrived but the heating, once I figured it out was effective. Unfortunately there were no logs or kindling for the fire which would have been beautiful. Also, the cues for the pool table were broken but we managed to partially fix one and had a few games with a beer or two - an added bonus! These are...

“Beautiful room really comfy bed! So clean and very welcoming owners :)”