Hotel a Chapultepec

“The breakfast was nice, traditional Mexican breakfast. The drinks at the bar in the evening were very good. The room was large, clean and comfortable. ”

“Great customer service”

“Amazing place, the building was gorgeous, the staff was very nice and even offered to bring out bags inside as she met us out by our car. Unfortunately, the entirety of the outside is under construction/renovations, but the inside was peak 4-5 star hotel energy. Only thing I would have loved is a bigger television, and the price was very inexpensive and worth it, other than that, 5/5 highly recommend. Cannot wait to come back when it is all finished.”

“Absolutely incredible experience. I most definitely will say we will be back. Super helpful and responsive at all times. My only suggestion would be shorter door code combination haha but honestly the place is incredibly beautiful place in nature with nothing but animals and bright stars.”

“Todo está muy bien”

“Good juet didnt like they didnt cleaned our room after the 1st nigh so had to request new towels.”

“El jacuzzi no funcionaba y ralamente x eso íbamos”

“No hubo servicio de nada, vimos al recepcionista el día que llegamos y nada más. No hubo ningún intento de contacto, me acerqué a preguntar si tenían servicio en el restaurante y dijeron que sí pero no había nadie, luego pregunté si tenían una marca de whisky para tomar al lado del jacuzzi y nunca más supe de ellos me tuve que acercar a la recepción para que me hicieran señal con la mano de que no había. Servicio nulo! No cambiaron la sábanas nunca, no hubo ningún gesto de nada en la habitación....

“Muy cómodo y con excelente trato del personal”

“Muy bonito, lugar para relajarse”

“Everything was super nice clean the staff was very friendly but they didn’t have any issues tv”

“I would definitely stay there again.”

“Nos encanto la ubicacion, la seguridad en la noche, super sua colchones, volveremos muy pronto, la comunicación super amable.”

“Mi experiencia en sus instalaciones fue sumamente satisfactoria. Tanto el personal, la oferta gastronómica, el servicio recibido como el entorno general superaron mis expectativas. A modo de sugerencia constructiva, consideraría oportuno revisar el mantenimiento del área de la ducha en las habitaciones. No obstante, mi intención es regresar, ya que la experiencia global fue muy positiva.”

“Excelente atención a cliente, habitaciones liimpias, espaciosas y con hermosa vista, camas muy cómodas”

“.”

“The hotel cleaned, luxurious. Loved that the jacuzzi wasn’t boiling, the temperature was perfect. Although the reception staff weren’t helping at all. Never gave me any information as far as pool hours, what restaurants they had, events, didn’t take the time to offer the WiFi code. I’m very disappointed since my check in. I do have to compliment the valet personal, they were nice and cordial!”