Hotel vicino a Chase Arena at Reich Family Pavilion - Hartford

“No heat the first night. When reported, housekeeping brought a tiny space heater from the managers office. The heater was a fire-hazard, too small for the queen size bed room (in the old boy’d dormitory area). The cord was too hot to touch. When I returned the unit to the front desk I was not even offered a change of room. I also reported dirty, dingy sheers in the windows and the loud exhaust fan in the bathroom. The desk clerk was aware of others making the same complaint about the...

“This recently remodeled motel was completely charming. We had a room accessible directly from the parking lot, and it was decorated beautifully. The nautical theme extended throughout. The bathroom was large, beautifully tiled, and perfectly functional. Towels were changed daily. The bed and pillows were very comfortable with nice cotton sheets. We would stay there again.”

“Entire facility needs an update. Just feels dated. Rooms are great! Old spring beds squeaked. Old AC units loud. Ice machine didn’t work upstairs. Overall a convenient stay. Good rate. Good staff. Clean and well presented. Excellent location for the airport. I will stay again.”

“Nj”

“We had a very pleasant stay at this hotel. Its convenient location made it easy to access local attractions and dining. The property was clean and well maintained, and the staff was consistently courteous and attentive. The rates were very reasonable, offering excellent value for the quality of accommodations and service provided. I would gladly stay here again and recommend it to others.”

“This place is beautiful, well kept, sheets smell clean, breakfast was good. No complaints.”

“Older establishment needs renovation.”

“Outside was very run down. Walking in the lobby looked nice. They did not have the room set up that I reserved so that was a bad start. When we did get into a “comparable” room it had some issues with the baseboard moldings peeling away and upon inspection the mattresses were not pleasant looking at all. We were on the ground floor and within 10 minutes a couple of items hit our window and someone actually ended up knocking on our window which was a shock. It turned out to be a hotel guest who...

“Everything was good 👍”

“clean room friendly staff quiet stay”

“It was close to airport. Rooms looked rather worn. There was no breakfast as advertised. They also took a 100 dollar room deposit which I'd better get back. Is this fee legal?”

“It’s a good hotel, my room did smell funny, even the hallways toward my room had a smell, the bathroom was pretty clean for the most part and the room was kept pretty good also, for some reason the sheet I had on the bed smelled like piss”

“The room was not clean. Stains on blankets. Bathroom door was filthy and the tub had dry dirt down the side. For the $241 for one night, it was not worth that. Made it had to enjoy the free breakfast with the lack of cleanliness.”

“Quaint house. Wonderful staff. Also we used the pool and hot tub at the sister location. ”

“What a beautiful and charming inn! I loved everything about it. The restaurant food was delicious, and the breakfast was fresh and excellent. The coffee was amazing, and the organic milk was such a nice touch. The area is beautiful, and the parking was extremely convenient. I also felt very safe staying there with my two small children. Definitely going back again!”

“Very reasonable hotel. Free shuttle back-and-forth to the airport. Clean room, helpful staff.”