Hotel vicino a Cinemark Cinema Big Spring 4 - Big Spring

“I booked on Expedia as usual, but was shocked to find the hotel was an old 14 story building in a disused part of town. I almost drove on, but it was paid and I said what the heck. So glad I did because I fell in love with the place. It was abandoned for 30 years and completely refurbished in 2012. More like the cool old hotels in NYC, it is like stepping back in time. I was in the 13th floor (I know, right?) and the room was plush with plush robes and towels and a super comfortable bed. I had...

“The room needed more attention. The carpet needed to be shampooed. When walking on it my feet would turn black. Would be a wonderful place. If the outside was cleaned up. There is really no good place to walk your dog without getting a bunch of stickers. And they would be tracked into the room.The trash outside could be picked up. The cleaning staff were very nice. Just clean it up!”

“It was great for our needs. The carpet looks worn though. Very clean property!”

“they don’t clean the rooms as they should, i was there for a week and room was only cleaned because i called about it . it was hair in my bathroom when i checked in and dirty sheets.”

“We reserved in advance knowing that we would want to enjoy the pool and the hot tub, but on arrival found neither was working. They "needed a part" we were told. Neither looked like it had been operating for some time. When I asked how long they had been broken, the staff member said she really couldn't say. Couldn't or wouldn't? Those amenities should be taken off the website. When we went to breakfast, there was a large dead cockroach on the floor next to the coffee station. That was not the...

“Staff was ok didn’t take long to check in, the problem arose when I walked in to our room. At first it seemed clean enough. Later on I went to the bathroom and there was a cockroach on the counter . Gross but I didn’t make a big deal about it .around 5am i Went to the restroom, I turn the light on and there’s at least 5-6 cockroaches scattered around the bathroom! Honestly got my wife up and we left immediately. Truly disgusting”

“Everything was ok except the restroom. The toilet always had issues and when you took a shower the water smelled horrible.”

“When I booked in”