Hotel vicino a Clay Terrace - Indianapolis

“There was some confusion with my reservations online, and I was unable to contact a human being at the hotel to rectify the situation prior to check-in. Expedia made an attempt but was told they were unwilling to make any changes. The hotel receptionist was helpful in keeping me in the same room both nights, but there was no adjustment for the additional cost, and two rooms for two nights ended up costing me an extra $62. It would have been very helpful if the refrigerator had had a freezer...

“Very comfortable! Nice location. The”

“The breakfast was very nice. I like a hot breakfast in the morning with different variations of food especially since I’m lactose intolerant. I don’t eat much but it was very nice that they had almond milk, and even hard boil eggs so I could have have eggs without cheese in them. The staff running the breakfast were so kind and professional. I would stay here again for my sons baseball tournaments”

“Another great stay. We had one day only with issues with Room service, but the manager was very professional and resolved it right away. We will return!”

“Everyone was so nice! It's very convenient to Grand Park. Our car wouldn't start & the desk was able to help us by getting her personal portable charger! Above and beyond service!”

“A $100 cleaning fee seems steep for a dog one night in an uncarpeted room. Did it really cost you $100 to run a vacuum? Whereas we stayed at a Home 2 Suites the following night, and there was no pet fee at all. They got it right.”

“The property was very nice and clean. It was modern. The staff was very helpful. The restaurant inside the hotel was very good.”

“Great area close to restaurants and shopping”

“My family and I stayed here for 5 days and will not be returning. While the hotel itself was decent and Amber at the front desk was so helpful and kind, my families safety comes first. We got stuck in the elevator, not once, but twice in the same day and had to call the fire dept to come get us out. Should’ve never got back in the elevator after the first time but I trusted when I was told it was fine. The elevator was sweltering and my daughter had a panic attack. The owner quit replying to my...

“Property and room were very clean. Staff was friendly and helpful. Loved evening appetizers and 3 free drinks each night. Highly recommend”

“Hotel bellissimo e silenzioso!!! Camere pulite e spaziose”

“It was a great place to stay! We will stay here again for sure!”

“Clean and staff were very helpful!”

“Rooms are clean”

“Amazing B&B!! Excellent in every way!”

“This is a very nice hotel. Easy check in, clean rooms, nice pool, great breakfast. Great experience overall.”

“Clean room!”

“The best hotel stay we have had. It was very clean. The staff were very helpful. Really loved the full kitchen in our room. Mike was the breakfast chef and went above and beyond. I have a food allergy and he was very kind and helpful helping me find food to eat. I have never had this kind of customer service. I hope Element recognizes the quality of person that they have in their employ. Element will be my go to from now on.”

“Good breakfast. Close parking. Elevators worked well.”