2/10
Extremely dirty property. Seems like the only thing they changed/cleaned were the towels. No one informed us upon arrival that the pool was not safe to get in. Pool guy came out and said there was NO CHLORINE. He even said we shouldn’t be swimming in it. Although they reimbursed for the inconvenience, it wasn’t a fair amount as it caused our kids to have ear infections, and a big reason why we booked was for the pool and was not able to use it on half our trip. Tiles around the pool and stairs were very slippery. We almost slipped a few times. THREE out of their five or six TV’s did NOT work. Grass was long, they did not have yard work done upon arrival. We bought brisket to smoke in the smoker as they had shown in their property images. They got rid of it and never updated their pictures. Their fishing pier feels very shaky. The planks were coming up.One of their check out instructions was to have the boat lift up before leaving. Their boat lift looks like it had been in the water for months. If you plan to bring your boat, be sure to ask them first!They do not respond to messages in a timely manner. Worse rental property I’ve ever stayed in. They do not put in proper care for this house. They definitely do not have the right to charge a cleaning fee as it obviously does not get the maintenance it needs. In my opinion, this property shouldn’t be allowed to be rented out. I will never rent from this rental company again.
Nancy H.
Soggiorno di 4 notti a giugno 2025