Riad a Cox's Bazar

“The worst level of service. Light nobs were broken, bedroom TV was not working at all, hand shower of the restroom were broken. ”

“Room was spotless and the staff were awesome Nice spa”

“Our stay at Mermaid Eco Resort was nowhere near a plain sailing. I booked a Studio room called LAKE OSHO. We were visiting during the late monsoon & it was drizzling all day. There was no electricity (because of a phase to ground fault of local electrical line) for a prolonged time from the get go. Even after the power was restored, it didn’t remain seamless. The generator backup was laughable & I might be wrong but didn’t see it in action. The ventilation fan of the washroom was inoperable....

“The administration (and reception) was horrible. I paid for my stay when I booked through Hotels.com, but I was charged again when I checked in. I should have been more careful, but I paid. I noticed this double payment after returning home and contacted the hotel. Their response was slow, and they never admitted the fault and refused to refund. I have not received the refund yet, so I decided to write this. My colleague, who stayed for the same duration, made a reservation through...