Hotel a Crescent Springs

“Breakfast they served was great with many different options. The nice people at the front desk were very helpful too”

“Room smelled like stale cat piss”

“Very clean and quiet”

“Tutto ok ”

“Reserved 2 rooms . Keys didn't work reliably. Floor was wet across the both rooms, rooms smelled wet stale. Attempted to ask about the floors Front desk had me on hold for 45 minutes and was not at the desk. Room had no soap or shampoo. Could not check out and go to another room or hotel if I wanted. Attendant at the "Continental breakfast" had no idea why floors were wet. The kiosk\digital remote front desk person finally responded during "breakfast" and couldn't do anything for me about the...

“Great experience staying a night before our flight with family. Hotel proximity to the airport was a plus for our early departure. The hotel is clean and welll maintained, friendly staff.”

“Clean rooms and stafff”

“First off, the staff experience at this hotel is excellent. It is essentially like staying at a bed and breakfast where the staff feels like family. The rest of the facility and amenities is basically on par with other hotels of a similar price range. There was unfortunately a stale smoky scent in the air within the hallways and rooms. The staff seems to know this can be an issue and tries hard to keep people from smoking inside. As they are able to get a handle on this problem, it would...

“Vecchio sporco bagno indecente”

“There were no amenities other than 1 makeup remover package, no shower caps, qtips packages. Very minimal and we paid for a suite, not just a regular room. Rm 223 tub needs a handicap grab bar on back wall. Breakfast was ok. Nothing special. Location was very good for our trip and near the highway. Free WiFi and free parking are excellent.”

“⭐⭐⭐⭐⭐ I had a wonderful stay at Hyatt Place Cincinnati Airport / Florence. The hotel was very clean, modern, and comfortable. The staff was welcoming, professional, and always willing to help. The room was spacious, the bed was very comfortable, and everything was spotless. Breakfast offered a good variety of options, and the location was very convenient, with easy access to the airport, restaurants, and shopping areas. The complimentary airport shuttle was also a great bonus. Overall, this...

“The hotel is, overall, old. Cleanliness is poor. The room is cleaned occasionally, and only after strong insistence at the reception, despite the hotel website stating the daily housekeeping of rooms. The staff is not friendly and inefficient. The room rate is too high for the offered service. ”

“Enjoyed walking around Bengal's and Red's stadiums prior to going to hotel. Clean room with a beautiful view”

“Slow check in, confused instructions as to breakfast and bar offers. Didn't seem to want to spare the time to take care of customers. Room was clean but communal areas and elevators were dirty. Not up to a reasonable standard.”