Hotel a Crystal

“Historic hotel in a beautiful place”

“I was not pleased with the redervation and check in If you are checking in late, there is no typical front desk. It seems my expedia reservation was not seen as valuable compared to booking direct and the hotel customer service had no information. Im sure its because of low season but it took 45 minutes to reach someone who could tell me where to find my room key. All were apologetic but it was a frustrating scenario to reach a solution and a person with the right info.”

“Only has one bed and tends to get cold with no extra blankets. Also, hotel does not have check in or room service.”

“Good views with decent room”

“k;”

“It was a very luxurious stay”

“Nette Zimmer und sehr freundliches Personal”

“Excellent find in the heart of Aspen. Price reflects the condition of the place.”

“Rooms were spacious and nice ”

“The property was clean, and I really enjoyed relaxing by the pool. However, I was disappointed with the service at the front desk. On the morning of check-out, we woke up to find there was no running water, which we discovered from a note slipped under the door explaining that there would be no water from 8am to 4pm. Feeling a little frustrated by this inconvenience, I approached the front desk to ask for more information and see if there was anything they could do to help. I mentioned I was...

“Directly in Snowmass! Easy access to slopes. Just perfect.”

“my only comment is that the kitchen table is to close to the entry door. i whacked my fingers a couple of times opening the door.”

“Condo was clean and comfortable. Beds and pillows were so comfy! Prompt responses to all my questions. Excellent stay”

“No air conditioning”

“Friendly staff. Super helpful. Very satisfied with our stay.”

“The room was clean”

“The property is well managed. My family truly enjoyed our stay there.”