Hotel in zona Cwm, Ebbw Vale

“Great experience overall”

“ALL the staff were excellent above and beyond. Will certainly be coming back.”

“Very basic facilities, ok for a quick stop over. Bathroom facilities not suitable for tall people (my husband is 6"5). Room was tidy but general hotel cleanliness not great. Staff very nice and helpful.”

“There were things I liked and didn’t like about this stay. The staff were really friendly, the drinks at the bar were cheap, the locals were really friendly and very social. The breakfast was good the next day and in hindsight, we should have had dinner here as it all looked home made and reasonably priced. The negatives were that the place itself is so rundown, I don’t know how it survives as we didn’t see any other guests. The whole place needs a makeover, including the outside area. The room...

“Bella camera pulita e luminosa, bagno ampio e funzionale, ambiente silenzioso. Tutto perfetto, ma alle 3 di notte scatta un allarme dell'impianto di condizionamento. Ho dovuto chiamare la reception che ha provveduto a silenziarlo...”

“We had a great stay. One of the best value hotels we’ve ever stayed in. Yes it could do with some TLC but for the price we paid, more than happy. Great breakfast and the spa was super.”

“Paul e Sarah sono due persone molto gentili e cordiali e ci hanno accolti nella loro splendida casa. La struttura è immersa nel verde consentendo, quindi, di staccare completamente la spina dalla quotidianità. È stato molto bello fare colazione assaggiando prodotti tipici preparati dalla fattoria dei due titolari. ”

“Everything was perfect. Easy check-in & accommodated our earlier timing. Friendly, welcoming. Rooms airy & fresh, clean & spacious. Breakfast good with quick, efficient service.”

“Lady on reception made us feel very w”

“At the arrival and going to our room there was only 1 bath towel and 1 hand towel I asked at the reception to have 1of each brought to our room but it did not happened also the bathtub is either very badly stained or just not cleaned properly so we felt that we could not have a shower in it The hotel bar was very good and staff very friendly the breakfast was very nice plenty of everything Thank you we still enjoyed our stay”

“Parking is an issue at this hotel. Room was clean and comfortable. Food at the function I attended was very good considering the numbers involved. Some training of the serving staff might help. One of them knocked my drink over, said "Sorry" and that was that. Drinks were very pricey.”

“Awful check in experience that I had to seek out alternative arrangements even though it was the fault of the hotel. ”

“le finestre non chiudevano bene e c'erano spifferi d'aria non trascurabili. in seguito ad un guasto alle prese elettriche, segnalato in mattinata, non è stata fatta alcuna riparazione e in serata ci è stato proposto di cambiare camera. fatto il check out la sera precedente la partenza, al mattino è stata proposta una nuova fattura da pagare (per errore, l'ennesimo)”

“The whole experience was super friendly super efficient, just about quietest hotel room I have had. Would highly recommend”

“Mi hanno svegliato alle 7 di mattina per spostare la macchina nel parcheggio. Con maggiore organizzazione potrebbero sistemare diversamente le auto. Il bagno era in comune anche se avevo chiesto ina camera con bagno in camera”

“La collocazione è perfetta, con una passeggiata in un verso si arriva in centro, nel verso opposto al Newport Transporter Bridge. La struttura è nuova, pulita, sicura. Mi è stato gentilmente concesso il check in anticipato, cosa che non tutti fanno! L'unico aspetto che rivedrei sono le pulizie: bisognerebbe che le stanze venissero rifatte, se non proprio quotidianamente almeno ogni 2 GG...per brevi soggiorni ok, per quelli un po' più lunghi inizia ad essere un disagio! Per il resto perfetto!”