6/10 Soddisfacente
Sheila
Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
5 ott 2025
Mi è piaciuto: Pulizia
While this property is super kid friendly, there were many issues beyond the activities. To begin with. Our room had several issues. The first one being the tv wasn’t working. It didn’t even have all of the parts connected to it. Several of the outlets did not work or even hold a plug inside of them. When I went to blow dry my grand-daughter’s hair the blow dryer started fire and filled the room with smoke. When I called the front desk the desk clerk offered to bring a new blow dryer but didn’t bother to come and get the old one. When I asked to speak with a manager she said there wasn’t one there and there would not be one on site until the next morning, “but not too early”. There was also an instance where the second floor was filled with smoke and an announcement went over the intercom stating there was an issue. When my husband went outside to check what was happening doors, were close closing off parts of the hallway. This may seem to be safe, but there were many kids running around by themselves and in an emergency they would not be able to get to their rooms or parents with the hallways closed off. There should be posted signs reminding parents that children should not be unattended and if they are they could have trouble getting back to their rooms in an emergency because hallways will be closed off. While the idea of this is park is great there needs to be more safety precautions and the rooms need to be fully inspected ensuring everything works properly and safely.
Sheila
Soggiorno di 2 notti a ottobre 2025