3 restaurants, breakfast, lunch served; local and international cuisine
Controlla disponibilità

Recensioni per Shangri-La Eros, New Delhi

5 out of 5
Shangri-La Eros, New Delhi
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 689 su 1001 recensioni" "
Valutazione di 8 - Buono. 212 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 53 su 1001 recensioni" "
Valutazione di 4 - Scarso. 26 su 1001 recensioni" "
Valutazione di 2 - Terribile. 21 su 1001 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

9,2/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

8/10 Buono

G

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gradevole soggiorno per lavoro
Buona struttura posizionata centralmente. Ottima scelta di ristoranti, ottima colazione
Soggiorno di 3 notti a febbraio 2020
Risposta di Team Shangri-La’s – Eros Hotel, New Delhi, il giorno 13 feb 2020
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

10/10 Eccellente

Domenico

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfetto
Esperienza fantastica. Hotel di lusso con servizi al top
Soggiorno di 3 notti a novembre 2019
Risposta di Team Shangri-La’s – Eros Hotel, New Delhi, il giorno 19 nov 2019
Thank you for sharing such a wonderful review. We look forward to welcoming you again soon on your next visit. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2019
Risposta di Team Shangri-La's - Eros Hotel, New Delhi, il giorno 16 ago 2019
Thank you for rating us perfectly. We look forward to welcoming you again on your next visit. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We have been in Delhi in this hotel for three days. The stay was pleasant: the hotel is clean and comfortable as well as the services offered in particular the room service that is good and fast. The breakfast as well is various and abundant. I would suggest this hotel for the visitors.
Soggiorno di 3 notti ad agosto 2019
Risposta di Team Shangri-La's - Eros Hotel, New Delhi, il giorno 16 ago 2019
Thank you for sharing a great review and for recommending our hotel to other travellers. We look forward to welcoming you at the hotel very soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi

10/10 Eccellente

Paolo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo
Struttura impeccabile, servizio impeccabile, tutto molto cortesi e disponibili!
Soggiorno di 4 notti a luglio 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing service overall. I really felt pampered by their customer service at front desk
Soggiorno di 1 notte a febbraio 2019
Risposta di Shangri-La Team, il giorno 20 feb 2019
Dear Sir/Mam, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

10/10 Eccellente

silvia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Shangri-la sempre al top
Come sempre negli Shangri-la servizio ottimo, bella struttura e colazione strepitosa. L’aperitivo serale nella lounge (per i clienti Horizon) buono ma migliorabile (in altri hotel della catena era più vario e curato). Bella piscina nel giardino, ma vasca a idromassaggio esterna bisognosa di manutenzione. La Spa , come sempre in oriente, prevede purtroppo saune separate per uomini e donne . Per chi avesse nostalgia Ottimi primi italiani al ristorante Sorrento
Soggiorno di 2 notti a luglio 2018
Risposta di Shangri-La Team, il giorno 4 ago 2018
Dear Sir/Mam, Thank you for all your feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Your observations have been addressed immediately. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

8/10 Buono

Gennaro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pieno relax
Buona struttura con buoni servizi. Ottima la predisposizione verso l’ospite.
Soggiorno di 4 notti a febbraio 2018
Risposta di Team Shangri-La's Eros Hotel, New Delhi, il giorno 10 mar 2018
Dear Guest, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

10/10 Eccellente

ASHISH

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

emily

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely stay, beautiful hotel
Soggiorno di 2 notti ad aprile 2024
Risposta di Shangri-La Eros New Delhi , il giorno 28 apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Buono

Pooja

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The cx at the buffet
Soggiorno di 2 notti ad aprile 2024
Risposta di Shangri-La Eros New Delhi , il giorno 25 apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

JAEHUN

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice place!
Soggiorno di 2 notti ad aprile 2024
Risposta di Shangri-La Eros New Delhi , il giorno 23 apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

4/10 Scarso

Shankar

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The food option for Indians were not great. If you want European breakfast and American breakfast it’s great. Tons of options. However, we leave the US for Delhi to have Indian food. The buffet is $20 plus tax per person. We hardly ate cause we wanted more veg Indian food. Staff was great! The hotel itself is great very pleasing to the eye.
Soggiorno di 1 notte ad aprile 2024
Risposta di Shangri-La Eros New Delhi , il giorno 22 apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Branka

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Team Shangri-La Eros New Delhi , il giorno 22 apr 2024
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi

10/10 Eccellente

Nancy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Just beautiful
Soggiorno di 1 notte ad aprile 2024
Risposta di Shangri-La Eros New Delhi , il giorno 15 apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Ugyen, Thimphu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Soggiorno di 3 notti a marzo 2024
Risposta di Team Shangri-La Eros New Delhi , il giorno 13 apr 2024
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi

10/10 Eccellente

Jagjit

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Shangri-La Eros New Delhi , il giorno 8 apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Dirk

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is one of the best hotel properties we have stayed so far. Friendliness and Service of the hotel staff as well as the food and wine quality were outstanding.
Soggiorno di 7 notti a marzo 2024
Risposta di Shangri-La Eros New Delhi , il giorno 25 mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Tarsem

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great Hotel with great helpful staff, and facilities
Soggiorno di 2 notti a marzo 2024
Risposta di Shangri-La Eros New Delhi , il giorno 22 mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Sukhbinder

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fabulous hotel the staff really do after you!
Soggiorno di 1 notte a marzo 2024
Risposta di Shangri-La Eros New Delhi , il giorno 22 mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Lisa

Soggiorno di 2 notti a marzo 2024
Risposta di Shangri-La Eros New Delhi , il giorno 8 apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

6/10 Soddisfacente

Todd

Soggiorno di 5 notti a marzo 2024
Risposta di Shangri-La Eros New Delhi , il giorno 4 apr 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

2/10 Terribile

Jing

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
We have been always a fan of Shangri-la, but this experience at Delhi completely changed that, we will never stay at a Shangri-la again. We arrived almost 11pm, exhausted, the front door staff “ordered” us to scan our luggage, it felt that we are passing an airport security check, then at the front desk, we were told that our executive suite (for which we paid for USD $500 per night and on Ecpedia site advertised “Sleep 5”) can only have two adults; they surcharged us our 18 year old child, when we showed to them what Expedia site said, they blamed on Expedia for false advertisement. I subsequently asked them to write a letter so that we can show to Expedia, they then backed out from their story. Also when one of our friend questioned the need to scan every passport including the minors, the front desk manager threatened not giving us any room (leaving us to the street)
Soggiorno di 2 notti a febbraio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 1 mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

2/10 Terribile

Kevindrin

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Very disappointing both in service and quality of the food. Given the premium pricing, I would not recommend this hotel at all.
Soggiorno di 2 notti a dicembre 2023
Risposta di Shangri-La Eros New Delhi , il giorno 26 feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We would like to apologize for the inconvenience caused to you and request you to kindly provide us more details over the same. Kindly advice if you would like us to contact you with regards to the concern raised.We look forward to hear back from you.Warm RegardsShangri-La Eros New Delhi

6/10 Soddisfacente

Kunal

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Pros: clean, amazing breakfast. Flexible and allowed us to reduce one night of our stay. Cons: staff is friendly but not competent. They sold us an upgrade only to realize a day later it wasn’t available for our entire stay and we had to change rooms in between. Hotels seems to think it is ok to run telemarketing campaigns for restaurant bookings. It was very annoying to get calls in the afternoon when our kids were sleeping.
Soggiorno di 2 notti a febbraio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 25 feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

6/10 Soddisfacente

Dylan

Soggiorno di 3 notti a febbraio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 21 mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

sunil

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a febbraio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 21 mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Kristin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Exceptional service.
Soggiorno di 2 notti a febbraio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 11 feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Shashank, San Francisco

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotels is very well maintained in a convenient neighborhood. The rooms are a bit small but we were aware of it. Gym has ample equipments too. I was bummed by the water in outdoor pool not being temperature controlled. I was really looking forward to it and it didn't mention anywhere in the property desc. that this was the case.
Soggiorno di 3 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 10 feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcoming you back at the hotel.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

debra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed at the Shangi La Eros in Delhi for 3 nights. Everything was wonderful. Their breakfast buffet is delicious and varied. It's huge with a wide variety of food. We ate at the Italian restaurant 3 times and again, everything was wonderful. We dined at the Chinese restaurant once and it was also very good. A very elegant and lovely hotel.
Soggiorno di 3 notti a febbraio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 10 feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

2/10 Terribile

trade

Soggiorno di 7 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 6 feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We would like to apologize for the inconvenience caused to you and request you to kindly provide us more details over the same. Kindly advice if you would like us to contact you with regards to the concern raised.We look forward to hear back from you.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Kirsten

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Incredible from Start to End.
Incredible from start to end. The staff was there to accommodate us every step of the way. They made our entire stay enjoyable and seamless.
Soggiorno di 3 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 4 feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Nila

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed our time. Our room was very clean. We loved our experience there.
Soggiorno di 1 notte a dicembre 2023
Risposta di Shangri-La Eros New Delhi , il giorno 4 feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Rob Hamish

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Shangri-La Eros New Delhi - An Indian Gem! 🇮🇳
My stay at Shangri-La Eros New Delhi was superb. I would usually stay at more budget friendly hotels when travelling, but considering this was a special trip, I decided to go for it as I had always wanted to experience the Shangri-La brand. I had a wonderful stay here - the hotel is centrally located in New Delhi, meaning it was convenient to get around, and had a private gated entrance for security. My room was bright, spacious and modern, with an extremely comfortable king size bed and subtle Asian inspired furnishings throughout. I particularly enjoyed the strength of the shower jet - after a tiring day exploring the madness of India it was much needed! The highlight of my stay was, however, the delicious buffet breakfast which was included in my room’s rate. Of all of the hotels I’ve stayed in before, this was by far the best breakfast offering, with an absolutely incredible spread of Indian, continental and Asian items to enjoy. The variety was simply outstanding - I ate like a king here and everything I tasted was mouthwatering. The staff at Shangri-La Eros New Delhi are an asset to the company - I was greeted warmly upon check in, and throughout the entirety of my stay, which made such a difference. I was particularly impressed with the housekeeping team - I often chatted with them in the mornings and they were so kind, doing a wonderful job with making up my room. I would highly recommend this hotel and will definitely be staying here again when I’m back in Delhi!
Soggiorno di 8 notti a dicembre 2023
Risposta di Shangri-La Eros New Delhi , il giorno 1 feb 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Edelbert

Soggiorno di 6 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 21 mar 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
服務親切 專業
Soggiorno di 3 notti a gennaio 2024
Risposta di Team Shangri-La Eros New Delhi , il giorno 30 gen 2024
Thank you so much for sharing such an incredible review. We're so glad to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards,Team Shangri-La Eros New Delhi

10/10 Eccellente

Shelina

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing service!
Soggiorno di 4 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 29 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 24 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 22 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Buono

Akihito

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 22 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Hotel, an Oasis.
The hotel is one of the more superior hotels in Delhi. Great food in all aspects. The diversity of options for breakfast is great. The Italian restaurant, specially the authenticity of the pizza napolitana was great. The service and simple cleanlines was excellent. Felt like an oasis.
Soggiorno di 2 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 18 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

veronica

Soggiorno di 2 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 16 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Nadia Dal

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great hotel with helpful friendly staff. shout out to Ajay (room services) for being kind and helpful. this is a great hotel plain and simple
Soggiorno di 4 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 12 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Ashita, Tinton Falls

Soggiorno di 3 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 16 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

8/10 Buono

Peter

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Solid hotel but not out of this world
Soggiorno di 4 notti a dicembre 2023
Risposta di Shangri-La Eros New Delhi , il giorno 10 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

6/10 Soddisfacente

Yonguk

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Is this hotel still a Shangri-la?
I requested the high floor but the receptionist offered me a room at the low floor. The room was not as much as I expected for Shangri-la but the bed and pillow were still very comfortable. I enjoyed the breakfast buffet the most during my stay. This is not a hotel if you're looking for a nice view.
Soggiorno di 2 notti a dicembre 2023
Risposta di Shangri-La Eros New Delhi , il giorno 8 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been shared with the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Asifa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Shangri-La Eros, New Delhi is a very conveniently located hotel in New Delhi. The property is well maintained and feels very luxurious upon arrival. The staff work together like a well-oiled machine to make you feel welcome and tend to your needs while on premise. We opted for a chauffer to take us around the city and visit the Taj Mahal, he was very knowledgeable of the city, provided us with incredible recommendations. We felt very safe with all the staff.
Soggiorno di 3 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 18 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Christopher

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The Shang Dynasty restaurant is great, it is some of the most authentic Chinese food you can find in Delhi. Chi spa is also excellent, clean facilities and top notch service. Only downside to this hotel we saw was the outside construction/industrial noise which was bothersome and went on practically all night.
Soggiorno di 1 notte a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 8 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

Lalrintluanga

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent stay. Friendly staff.
Soggiorno di 3 notti a gennaio 2024
Risposta di Shangri-La Eros New Delhi , il giorno 8 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi

10/10 Eccellente

HIROSHI

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
フロントの対応が良かった
Soggiorno di 3 notti a dicembre 2023
Risposta di Shangri-La Eros New Delhi , il giorno 8 gen 2024
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are happy to know that you enjoyed your stay at the hotel and look forward to welcoming you back.Warm RegardsShangri-La Eros New Delhi