6/10 Soddisfacente
Marguerite
Viaggio con la famiglia
6 ott 2025
Mi è piaciuto: Personale e servizio
The hot tub was not working. One of the main reasons we chose this hotel.
The coverlet and quilt on one of the beds STUNK of BO. The chair in room 412 needs to be changed out as it has a small chunk torn. The toilet paper holder is not set correctly. It tilts the wrong way so the TP sometimes falls off as it it open ended. I hope this goes to corporate because though I understand you have a rotating menu,
even with that, there should always be some sort of eggs, boiled eggs. Scrambled, something for people who can't have carbs. All you had this morning were biscuits, gravy and sausage. That is definitely not helpful for diabetics or people who are trying to eat healthier. Also I called ahead for a noon check out, and we were locked out at 10 till noon. I Was told it was a corporate thing that automatically locks so your timing is a little off. You might want to fix that.
My sister and I, (I was adopted and found my birth fam/Sister 6 ys ago) we like to stay at this hotel because the price is usually reasonable and we enjoy the top floor rooms. The things I have described here are easily fixable to make it a much more enjoyable stay next time. Staff is always pleasant.
Marguerite
Soggiorno di 2 notti a ottobre 2025