6/10 Soddisfacente
Dawn
Viaggio di coppia
29 lug 2025
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I’ve stayed here before, don’t know if I will return. The staff at the front desk, valet, and housekeeping are excellent! We ate dinner at the bar in The Nickel and felt rushed and our corn beignets were not fully cooked. The food seemed a bit overpriced, but it’s a hotel. The “complimentary” prosecco, breakfast burritos, and coffee in the lobby seem like great amenities until you realize all of the charges. The transportation amenity is very nice. The $64 daily valet and $30 daily “resort” charges add almost $100/day to the cost of the stay. Overall, it was comfortable, however, there is not good lighting in the room or bathroom. The shower setup is terrible…tiny. They should get rid of the giant jetted tub and remodel the bathroom and expand the shower. The towels and towel rack are located right above the toilet (be sure the toilet lid is closed)! The light on the magnifying mirror is useless. We had some pipe rattling noise in the wall next to the bed…I think it was from ppl in rooms on upper floors showering, but not sure…luckily, it didn’t happen overnight. We had an issue with our safe and it seemed like the battery might have needed to be replaced because it kept producing an error when we tried to open it on our 3rd day there. The front desk had a technician come to the room right away to fix it, but he also had issues and had to call someone named Zach who said that there was nothing he could do, that we must have stuffed it too full. No and rude. Finally it opened.
Dawn
Soggiorno di 4 notti a luglio 2025