2/10
The property photos on the VRBO listing looked nice, so we were excited to stay in this home. The owner was responsive. Unfortunately, the photos online made this place look significantly nicer than it was. There was a strong odor upon entry - what smelled like men's perfume - but it was everywhere. The bedding cover was not clean, carpets were very worn and linens were not new.
We decided that within 30 minutes there was no way we could stay here for the time we booked given COVID. We immediately left and found another place to stay. We contacted the owner and he was not willing to refund us. VRBO was not helpful either, I got a lot of runarounds. I'm highly unsatisfied with VRBO and will never use this booking system again. It was an expensive lesson to learn but I WOULD NOT recommend using this platform.
Neda T.
Soggiorno di 9 notti a ottobre 2020