2/10 Terribile
Brenda
28 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room smelled terrible. I tried using fan mode on the unit but that didn't help. You could see outside, there was a gap between the door and the floor. They wouldn't let me check in 30 minutes early because they were cleaning. I went to Walmart and came back. Not sure what they think is clean, but there were loads of grime in the corners that haven't been touched in quite some time. There was no comforter. They had a thin blanket with a stained up sheet over that. They advertised free coffee in the mornings. But had no creamer and no attempt at obtaining any. There were homeless people walking the street and the bagel shop next door. When I was in the office trying to get coffee someone was on the phone trying to get a refund. The employee said only managers can give refunds and because the manager has multiple properties they needed to try and call at 9am on Wednesdays. That was their only solution. I would be livid if I couldn't talk to a manager for a refund! That is not how business is done. My door lock only worked part of the time. I used the latch inside and a few door stoppers. I paid an extra $10 for the "nicer" room with a microwave and small fridge. Well you have to unplug the tv to use the microwave because there aren't enough outleets. The entire place seems like a cash grab. Owner does not care about the employees or customers.
Brenda
Soggiorno di 2 notti ad aprile 2024