2 indoor pools
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Recensioni per Adventureland Inn

2.5 out of 5
Adventureland Inn
3200 Adventureland Dr, Altoona, IA

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 273 su 889 recensioni" "
Valutazione di 8 - Buono. 260 su 889 recensioni" "
Valutazione di 6 - Soddisfacente. 167 su 889 recensioni" "
Valutazione di 4 - Scarso. 124 su 889 recensioni" "
Valutazione di 2 - Terribile. 65 su 889 recensioni" "

7,4/10

Pulizia

8,0/10

Personale e servizio

7,0/10

Servizi

6,8/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Sara, Burlington

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

candace

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
We had an East Balcony room that was updated with low quality materials. Ceiling had a spot with previous water damage from cooling unit and walls needed paint touch ups. Overall room was clean. Carpets in the hallways appeared to be cleaned but could see where they used bleach/other product to get stains out. East pool area was only pool we used which was good. Swim up bar was open but did not order anything. Lifeguards very attentive to the kids swimming which was great to see. Spectators restaurant was good and convenient. Overall stay was good it’s just the lack of keeping property maintained/updated that can be a turn off.
Soggiorno di 1 notte ad aprile 2024
Risposta di Anthony, il giorno 28 apr 2024
Hi, I'm happy to hear that the experience was pleasant overall. Thank you for the honest review and we hope to see you here again sometime!

10/10 Eccellente

Mickayla

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fun spot .
Soggiorno di 2 notti a gennaio 2024
Risposta di Adventureland Inn, il giorno 22 apr 2024
Thanks for staying with us!

2/10 Terribile

KAPRISHA

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Way to expensive.
Soggiorno di 1 notte ad aprile 2024
Risposta di Adventureland Inn, il giorno 22 apr 2024
Thanks for staying with us!

10/10 Eccellente

Jose

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Safe an convenient easy parking
Soggiorno di 1 notte ad aprile 2024
Risposta di Adventureland Inn, il giorno 15 apr 2024
Thanks for staying with us!

2/10 Terribile

Michael

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Adventureland Inn, il giorno 30 mar 2024
Thanks for staying with us! Please let us know how to improve your next stay!

8/10 Buono

LISA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The only thing that was a disappointment was that the pool area that had the swim bar was not open either day that we were there due to lack of lifeguards.
Soggiorno di 2 notti a marzo 2024
Risposta di aginger, il giorno 21 mar 2024
Thank you for the review. We hope to see you again sometime soon!

8/10 Buono

Tasha

Soggiorno di 1 notte a marzo 2024
Risposta di Adventureland Inn, il giorno 5 apr 2024
Thank you for staying with us!

6/10 Soddisfacente

Elizabeth

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di aginger, il giorno 21 mar 2024
Thank you for the review. We hope to see you again sometime soon!

10/10 Eccellente

Craig

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We liked the pools. We wished it had breakfast included. We liked that we could swim while waiting for our room to be ready when we got there early and being able to swim after we checked out. The staff were helpful and kind when we needed anything.
Soggiorno di 1 notte a marzo 2024
Risposta di aginger, il giorno 21 mar 2024
Thank you for the review. We are so happy to hear you enjoyed your stay! We look forward to seeing you again in the future!

6/10 Soddisfacente

Bruce

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Servizi
We had a poolside room, but the pool was not open while we stayed there. We paid for a poolside room when we booked it, but they did adjust the price to a regular room after not having a pool available to us. We thought that was a fair trade.
Soggiorno di 1 notte a marzo 2024
Risposta di aginger, il giorno 21 mar 2024
Thank you for the review. We hope to see you again sometime soon!

10/10 Eccellente

Natasha

Soggiorno di 1 notte a marzo 2024
Risposta di aginger, il giorno 21 mar 2024
Thank you for the review. We are so happy to hear you enjoyed your stay! We look forward to seeing you again in the future!

8/10 Buono

Lisa

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di aginger, il giorno 21 mar 2024
Thank you for the review. We are so happy to hear you enjoyed your stay! We look forward to seeing you again in the future!

8/10 Buono

JEANDA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Adventureland Inn Management , il giorno 26 feb 2024
Hello Jeanda, thank you for the review! We are so happy to hear you enjoyed your stay! We look forward to seeing you again in the future!

4/10 Scarso

Holly

Non mi è piaciuto: Condizioni e dotazioni della struttura
You have to pay for breakfast but then they run out of everything such as specific food or juice and they don’t make more.
Soggiorno di 1 notte a febbraio 2024
Risposta di Adventureland Inn Management , il giorno 26 feb 2024
Hello Holly, thank you for the review! We are sorry to hear your stay was less than satisfactory. If your rate type does not include breakfast, yes there would be a charge. I apologize the proper rate type was not provided to you for breakfast to be included in your stay. I am also sorry to hear breakfast was low on items when you ate, we will certainly do better next time.

8/10 Buono

Ashleigh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Adventureland Inn Management , il giorno 26 feb 2024
Hello Ashleigh, thank you for the review! We are so happy to hear you enjoyed your stay! We look forward to seeing you again in the future!

6/10 Soddisfacente

Jennifer

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The hotel room itself was very clean and nice. The hallways were gross. Not gonna lie. The pool areas were decent. All in all a fairly good place. But definitely too expensive for the quality. Also I bought a birthday package which included 2 large pizzas and 2, 2liters of soda. There was literally only coke, Diet Coke, and sprite for the options for drinks. Then the pizzas were very small and they only give you only like 5 tiny cups and plates. So bring your own.
Soggiorno di 1 notte a febbraio 2024
Risposta di aginger, il giorno 21 mar 2024
Thank you for the review and honest feedback. We hope to see you again sometime soon!

2/10 Terribile

Lisa

Soggiorno di 1 notte a febbraio 2024
Risposta di Standard, il giorno 20 mar 2024
Thank you for staying with us!

6/10 Soddisfacente

Janet, Toledo

Mi è piaciuto: Personale e servizio e servizi
No slides in pool areas
Soggiorno di 1 notte a gennaio 2024
Risposta di Anthony, il giorno 13 feb 2024
Hello Janet, thank you for the review. We are happy we were able to host you, and hope next time we can do an even better job! We look forward to seeing you again in the future!-Adventureland Inn Management

2/10 Terribile

ryan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
room smelled like paint so bad that we didn’t even stay!
Soggiorno di 1 notte a febbraio 2024
Risposta di Anthony, il giorno 13 feb 2024
Hello Ryan, thank you for the review. We are sorry to hear your stay was less than satisfactory. Rest assured, we are doing all that we can to ensure your experience is improved upon the next time you visit us. -Adventureland Inn Management

10/10 Eccellente

Christy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dated, but clean and fun in the pools.
Soggiorno di 1 notte a febbraio 2024
Risposta di Anthony, il giorno 13 feb 2024
Hello Christy, thank you for the review. We are so happy to hear you enjoyed your stay! We look forward to seeing you again in the future!-Adventureland Inn Management

6/10 Soddisfacente

Jacky

Soggiorno di 1 notte a dicembre 2023
Risposta di Anthony, il giorno 9 feb 2024
Hello Jacky, thank you for the review. We look forward to seeing you again in the future!-Adventureland Inn Management

8/10 Buono

Margery

Mi è piaciuto: Pulizia, personale e servizio, servizi
Fun place quiet people friendly.
Risposta di Adventureland Inn Management, il giorno 9 feb 2024
Hello Margery, thank you for the review! We are happy to hear you enjoyed your stay. We look forward to seeing you again in the future!

4/10 Scarso

Caitlin

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is not well cared for. There is garbage everywhere outside - its obvious there is no outside maintenance or grounds keepers. The inside is not much better. The hallway carpets are disgusting, looks like they have never been cleaned let alone vacuumed. The room was less than mediocre. Sinks didn't drain well. You can tell they were made with cheap furnishings as they don't hold up well near moisture (seems like being poolside rooms they would use something a little more water resistant). Spoke to a cleaning staff member and they were less than friendly. Hot tub was gross. Wouldn't consider staying again.
Soggiorno di 2 notti a febbraio 2024
Risposta di Adventureland Inn Management, il giorno 9 feb 2024
Hello Caitlin, thank you for the review. We are sorry to hear your stay was less than satisfactory. Rest assured, we are doing all that we can to ensure your experience is improved upon should you chose to stay with us in the future.

6/10 Soddisfacente

Jodi

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amy was a big help. She was patient even though she had a line 3 miles long. She was patient and cared about everything that was going on.
Soggiorno di 1 notte a febbraio 2024
Risposta di Adventureland Inn Management, il giorno 9 feb 2024
Hello Jodi, thank you for the review! We are happy to hear your enjoyed your stay and had a great interaction with Amy! We will pass along the kind words! We look forward to seeing you again in the future.

4/10 Scarso

Jodee

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Went with 3 other families, all having kids. Lobby was pretty dirty along with the hallways. Pool area only open until 9. No where to hangout with our big group. One of the families didn't get their poolside room on the main level, instead got 2nd floor. Another family got locked out of their room because of the card reader being dead. We got locked out of our room due to the metal latch getting caught on the inside. Beds are very uncomfortable. Overall noone was pleased and none of us will ever go back.
Soggiorno di 1 notte a febbraio 2024
Risposta di Adventureland Inn Management, il giorno 9 feb 2024
Hello Jodee, thank you for the review. We are sorry to hear your stay was less than satisfactory. Rest assured, we are doing all we can to ensure your experience is improved upon should you choose to visit us again.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
our family had a lot of fun with three pools and arcade. They swim up bar was a really cool additive, but very pricey, so just a heads up. The drinks are really good and they have alcohol free drinks for the kiddos. The life guards and staff at the swim up bar were wonderful. The worst part of our stay was that all hours of the day and night there were children running up and down the halls and banging on walls. The room next to us was also extremely loud until about one a.m and started back at 6 am. The adults and kids were screaming, yelling, talking loud and banging/jumping. It kept my kiddos up all night as well as us. The hotel did give us all free breakfast from due to our neighboring room being this way. Overall we had a fun time.
Soggiorno di 1 notte a febbraio 2024
Risposta di Adventureland Inn Management, il giorno 4 feb 2024
Hello and thank you for the review! We are happy to hear you enjoyed your time. We do apologize for the inconveniences you experienced throughout your stay. We hope to see you again in the future.

4/10 Scarso

Lindsey

Viaggio di gruppo
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Hamster cage scented?
As someone who frequents hotels as often as 3 days a week, i rarely give poor reviews but I wasn't impressed. The check-in process is lengthy but that is to be expected at 4pm when a hotel is sold out. After making it through the line, we went to our room that was supposed to sleep 5, and have 2 queen beds, I assumed this meant there would be a couch. The first thing I noticed walking into the room was that it smelled like a hamster cage. The 2nd thing I noticed is that there were 2 double beds and no couch. That's not enough room for 5 guests. The smell never did go away and couldnt be covered by air freshener. Not the best but we made it work.
Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 4 feb 2024
Hello Lindsay, thank you for the review. We are sorry to hear your stay was less than satisfactory. Rest assured, we are doing everything in our power to correct these issues. We appreciate your feedback and look forward to seeing you again in the future.

2/10 Terribile

Jody

Viaggio con famiglia e bambini piccoli
I took my grandkids there for the night so they could swim and have a good time. However, the lifeguards watched numerous adults and older teenage kids do Cannon balls in the pool, so the little kids were getting hurt to the point that a father had to save his son from drowning, while the lifeguard sat by watching, not to mention the water was freezing then we went to our room where there were people fighting in the hallways and no staff was to be seen until we called down there and they came to the room asked the people to please stop left and the fighting began again. This went on for hours Worst place to take children in my opinion highly disappointed
Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 9 feb 2024
Hello Jody, thank you for the review. We are sorry to hear your stay was less than satisfactory. We are working diligently to correct the issues you have mentioned. We hope to improve upon your experience the next time you choose to visit us.

6/10 Soddisfacente

Ashley

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 4 feb 2024
Hi Ashley, thank you for the review. We are sorry to hear your stay was less than satisfactory. We hope to make it up to you in the future.

6/10 Soddisfacente

Kayla

Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 4 feb 2024
Hi Kayla, thank you for the review. We are sorry to hear your stay was less than satisfactory. We hope to make it up to you in the future.

2/10 Terribile

Matthew

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Had to wait 1 hour to check in. Pools where to busy for my kids to even play..
Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 4 feb 2024
Hello Matthew, thank you for the review. We are sorry to hear your stay was less than satisfactory. We hope to improve upon this the next time you choose to stay!

4/10 Scarso

Carrie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Need more parking
Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 23 gen 2024
Hello Carrie, thank you for the review. We are sorry to hear your stay was less than satisfactory. We have made a note of the parking issue and will do our best to correct it.

8/10 Buono

Kristopher

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place to take children under the age of ten, my kids loved it.
Soggiorno di 2 notti a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 23 gen 2024
Hello Kristopher, thank you for the review! We are so happy to hear you and your children enjoyed yourselves! We look forward to seeing you again in the future!

4/10 Scarso

Amanda

Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 23 gen 2024
Hello Amanda, thank you for the review. We are sorry to hear your stay was less than satisfactory. We hope to improve upon this visit in the future.

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 23 gen 2024
We are sorry to hear your stay was less than satisfactory. We hope to improve upon this visit the next time you stay with us.

4/10 Scarso

Natasha

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Some parts of the room and balcony were dirty. The pull out couch bed was not working properly. Only 2 jets were working in the hot tub of the east courtyard. Food all over tables by the pool. No signs saying the correct pool time closing. Said 9:30 but they had everyone leave at 9. No clock anywhere to see a time. My nephew started coughing really bad and broke out in chlorine rash. The humidity and chlorine smell was so strong my lungs hurt. Staff were nice and food at the restaurant was good. But just wasn't a good time. Needs some improvement.
Soggiorno di 2 notti a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 23 gen 2024
Hi Natasha, thank you for the review. We are sorry to hear your stay was less than satisfactory. Rest assured, we are working diligently to correct the issues you mentioned. We hope to improve upon this visit the next time you stay with us!

10/10 Eccellente

Ryan Michael Homan

Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 4 feb 2024
Hello Ryan, thank you for the review! We are thrilled to hear you enjoyed your stay! We look forward to seeing you again in the future!

2/10 Terribile

Latoya

Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 4 feb 2024
Hello Latoya, thank you for the review. We are sorry to hear your stay was less than satisfactory. We hope to improve upon this the next time you visit us!

6/10 Soddisfacente

Alyssa, moravia

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Kids running around halls non stop with no adult supervision, the floors in the room are tile or lvp maybe-they look nice but they are cold and hard to dry up from water, they stay moist. The heater fan was so loud it sounded like a helicopter or jet engine landing in our room but at least it was warm. We were supposed to have queen beds and had full which was not a huge deal but they were incredibly uncomfortable including old flat pillows or ones that smashed into nothing the second you laid down. The carpets in the halls are so old and stained and ceiling tiles are showing rust spots and multiple places where they have gotten wet, tracking is broken and tiles have holes- while paint can spruce a place up it doesn't fix things that just need replaced and really updated. The person who checked me in was very kind and even asked if I was ok with him going to grab his coat before he helped me as the lobby was so cold from the door opening.
Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 14 gen 2024
Hello Alyssa, thank you for your honest review. We are sorry to hear you were not able to fully enjoy your stay. Your feedback has been heard and we are working diligently to correct such issues. We look forward to seeing you again in the future.

10/10 Eccellente

Hannah

Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 4 feb 2024
Hello Hannah, thank you for the review. We are so happy to hear you enjoyed your stay! We look forward to seeing you in the future.

10/10 Eccellente

michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
We stayed from Wednesday 4 to Saturdays 7 Things we're starting nice relaxing i and my mom had 2 beds 1 was vary noisy every time she moved. We also went swimming with alot of other people vary crowded more than the pool or facilities could handle. Lifeguards didn't help!!!. Also vary noisy with all the people vary hard to sleep 😴 i would have liked to restrict others and small children.. It was a madhouse 😡 maybe next time will be better...
Soggiorno di 3 notti a gennaio 2024
Risposta di Adventureland Inn Management, il giorno 14 gen 2024
Hello Michael, thank you for the review. We are happy to hear you enjoyed your stay. We do apologize for all the extra noise, sometimes people just have too much fun! We look forward to seeing you again in the future.

4/10 Scarso

Kory

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management , il giorno 8 gen 2024
Hi Kory, thank you for the review. We are sorry to hear your stay was less than satisfactory. We hope to improve upon this experience in the future.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Took a bit for someone to show up at the front desk for checkin/checkout. The bathtub was very slow to drain.The pools were nice and had towels readily available.
Soggiorno di 2 notti a gennaio 2024
Risposta di Adventureland Inn Management , il giorno 8 gen 2024
Hello and thank you for the review. We are sorry to hear your stay was less than satisfactory. Rest assured, we are working diligently to correct these issues. We hope to improve upon this experience the next time you stay with us.

6/10 Soddisfacente

Jessica

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The carpets in hallways were stained terribly. The room was clean, but some places had missing paint. The arcade was a expensive.. Other then that it was great, kids loved it.
Soggiorno di 2 notti a dicembre 2023
Risposta di Adventureland Inn Management , il giorno 8 gen 2024
Hello Jessica, thank you for the review. We are sorry to hear your stay was less than satisfactory. Rest assured, we are working diligently to correct the aforementioned issues. We look forward to seeing you again in the future.

6/10 Soddisfacente

Cassandra, des moines

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
They did not have our room ready at the check in time. I was told I would get a call/text when it was ready. An hour and a half later, I went back to the desk to discover a room was finally ready. No apologies or anything. There were at least 5 dirty bandaids in the hallways and pool areas. One of which had a bloody tissue next to it in the hallway the entire stay. Staff doesn’t seems to care to pick up the trash in the hallways, just walks by it.
Soggiorno di 1 notte a dicembre 2023
Risposta di Adventureland Inn Management , il giorno 8 gen 2024
Hello Cassandra, thank you for the review. We are sorry to hear your stay was less than satisfactory. While we try our very best to get guests into rooms by 4pm, we must make sure each and every room is clean and satisfactory beforehand. Our deepest apologies for the wait and the inconvenience. We look forward to seeing you again in the future.

6/10 Soddisfacente

Jeanene

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
We rented three poolside rooms for a family of 5 adults and 4 children ranging in age from 2 - 4 for New Year Eve. Early check in was from 12 pm to 4pm. We completed the early check in at 12:30 pm and received the resort wrist bands and signed the necessary paperwork. Did this proactively in anticipation of a busy checked process at 4 p m given was told the property was sold out for the night. Was told our rooms weren’t ready yet but we should receive a text message when they were available. We didn’t receive the text message for any of the three rooms until about 5:15 pm that afternoon. We had arrived at the hotel at 4 pm since that was the beginning of the check in period. We waited in line all that time. When I asked the receptionist why we didn’t have a text yet, the receptionsaid that housekeeping was behind. There were many guests in the lobby in the same situation, told their rooms were not cleaned. When I, among others, requested to speak with the manager we were told they had stepped out and we were given a business card so to be able to email them the next day. Once we could get in the rooms, they were clean. The rooms have been updated. Beds aren’t the most comfortable, on the firm side, but for one night, doable. The pools were clean but the water was chilly. The little kids got too cold to really enjoy the pools as much as they would have if they would have been warmer. The hotel hallways were very worn out, dirty carpet and marked up wood work and walls.
Soggiorno di 1 notte a dicembre 2023
Risposta di Adventureland Inn Management , il giorno 8 gen 2024
Hello Jeanene, thank you for the review. We are sorry to hear your stay was less than satisfactory. While we try our very best to get guests into rooms by 4pm, we must make sure each and every room is clean and satisfactory beforehand. Our deepest apologies for the wait and the inconvenience. We look forward to seeing you again in the future.

4/10 Scarso

erin

Viaggio di gruppo, Viaggio con la famiglia
We stayed for new year. 4 pm check in 3 lanes open and the line was clear back the souvenir shop. Went with a large group out of 10 rooms 2 were ready. Our room looked to have been updated but was in very poor condition. Had tile lifting throughout the room. We had pool side and the room was VERY loud. 1/2 the games in the arcade were out of order. I wouldn’t stay again…
Soggiorno di 1 notte a dicembre 2023
Risposta di Adventureland Inn Management , il giorno 8 gen 2024
Hello Erin, thank you for the review. We are sorry to hear your stay was less than satisfactory. While we try our very best to get guests into rooms by 4pm, we must make sure each and every room is clean and satisfactory beforehand. Our deepest apologies for the wait and the inconvenience. We look forward to seeing you again in the future.

4/10 Scarso

katie

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
We attempted to check in at 3:30 and they told us it would be 10 more minutes to get our room key they were still cleaning our room. Checked numerous times and it still wasn't available. Finally went up at 6:30 p.m., and they said our room still was not ready but they would put us in a different room if that was okay with us. Then the pool was only open until 9:30 p.m. because they wouldn't have a lifeguard. This is a hotel, post a sign to watch your children or close the baby pool. I understand it's busy and people are short-staffed, but I have never had it to this extreme before. Never even offered a refund, or a free night another time. Was only given a $50 coupon for the Spectators restaurant to use that night only. Do better.
Soggiorno di 1 notte a dicembre 2023
Risposta di Adventureland Inn Management , il giorno 8 gen 2024
Hello Katie, thank you for the review. We are sorry to hear your stay was less than satisfactory. While we try our very best to get guests into rooms by 4pm, we must make sure each and every room is clean and satisfactory beforehand. Our deepest apologies for the wait and the inconvenience. We look forward to seeing you again in the future.

4/10 Scarso

Alma

Non mi è piaciuto: Personale e servizio
I didn’t like that we got our room after an hour and yet they charged me 60 more dollars
Soggiorno di 1 notte a gennaio 2024
Risposta di Adventureland Inn Management , il giorno 8 gen 2024
Hello Alma, thank you for your review. We are sorry to hear you did not enjoy your stay. We would be happy to discuss any discrepancies in your bill. We look forward to seeing you again in the future.