Resort e hotel con spa in Surrey

“When arrived they had a flood in reception due to refurbishment works taking place, made for small delay in checking in, ”

“The whole stay was underwhelming -Poor check-in experience -Spa very average ok massage but no way is the price justified I booked for our anniversary not worrying about the price thought it would be special it wasn’t had a better massage at local Thai shop for £60 - Bar poor choice beers local unheard of stuff tasted of nothing want him and tonic expected at least a final 5 Star hotel to have good tonic ie fevertree or Schweppes nope some london essence stuff nothing like tonic water -Food...

“Beautiful location and property very nice but can't believe there is no lift / elevator in the building. Disappointing breakfast offering. Two breakfast buffet offerings advertised, continental £12.95 and hot £16.95 but on the first day there was no hot buffet. Hot food was ordered a la carte from the kitchen (plated) and price remained £16.95 regardless of what was ordered. Surely pricing should have been adjusted. Overall a very pleasant stay but if you're a senior or someone with disabilities...

“SPA”

“2 miles from the Railway station, in the middle of some ponds, nice hotel but not adequate personnel (in mubers), location is poor, prices are high (Ascot week).”

“Poco garbati ed attenti al cliente”