Hotel sulla neve in Yamagata

“We stayed at Oohira hotel in October to use it as a base for hiking. It is perfectly located, near the top end of Zao Onsen, right next to the base of the mountain and the big Zao outdoor onsen. We found it with no issues, and the hotel will pick you up from the bus station if you call in advance. The main thing to stand out for us at Oohira was the staff, who were really excellent throughout. They even spoke some English which was surprising and welcome! The hotel building itself is a little...

“The privacy and space was well liked. The bathroom was upgraded and very pleasant. . Food was basic but good quality.”

“老舊的旅館，從館內的設備跟裝潢可以知道已經經營許久。服務上明顯感受到人手不足，簡單的櫃檯服務就需要花很多時間等待。 雖然價格親民，不過還是希望至少可以提供正常的冷暖氣設備，房間內只有一台電暖器供2房使用，另外一間房間簡直比冷凍庫還冷。”

“The hostess is very welcome and kindness. She called my name everytime when she saw me. Her English is limited but acceptable. She is busy in managing her hotel everyday. I am glad I can have a private sink in my room. You don't need to be surprised there is no toilet or shower facility in your room because it is JAPAN. The room is clean and comfortable. It comes with a small fridge and water boiler. There is also a small heater mounted under the tea table so you can put your feet under the...

“The staff was great. Onsen was great and available. Food was excellent. ”

“スタッフの対応が何より良かったです。夕食ギリギリにチェックインしたにも関わらず、優しい笑顔でレストランに迎えてくだいました。また、カメ虫をガムテープで速やかに採集して下さいました。おかげさまで安心して休めました。ありがとうございました。”

“温泉が良かった”