Hotel vicino a Dolphin and Nature Research Center - Port Isabel

“Only issue I had was fan in bathroom was loud.”

“the atmosphere felt like home great service and personal”

“Staying at Upper Deck was seriously AMAZING! From the staff to the amenities, everything was great. My husband and I had a blast hanging out by the pool all day and ate wonderful dinners prepared by the bar chefs. We can’t wait to go back to SPI just to stay here again!”

“Good service”

“Awful! Our AC leaked water all over the tile, the deadbolt on our door didn’t lock. Jeanette at the front desk was incredibly rude after we contacted Expedia. She told us she sent maintenance up, w/o even asking our concerns. He then came in, drilled the door, vacuumed out the AC, and left. He didn’t speak English, so we weren’t sure the next steps. Front desk never followed up. AC continued to leak for remainder of our stay. We had to lay towels down. Water leaking on a tile floor equals...

“Property did not have a gym on site, there was no live music or any activities going on. Housekeeping was very slow only replace the towels and made beds. They didn’t really clean.”

“Pros: Great location near the beach, cute motel style, pet friendly, non- smoking with large penalty for violation, with a caveat. Very reasonably priced. Daily room cleaning without having to ask, quiet. Mini fridge and microwave. 24-hour office with parking lot cameras. Common conference area with coffee, tables, TV, mini store-I had a Zoom meeting there. A/C works great. Keys work without constant recharge. Changed WiFi code weekly. Staff and management are friendly and helpful. Cons; Two...

“This place is great the location to get in not so much but the hotel over all was incredible from the pool to the hot tub the employees the family suite all of it and the ocean was less then a 5 minute walk you have your own private gate to go in and out of as well so only guest from this hotel can go and come from ”

“This Hotel is old … but NO excuse for Algie in the pool … had to ask for towels 4 times, could not find the luggage carts on exit, (only have two), room dirty! Plain and simply, this property should not be an option on your site!! I felt cheated and uncomfortable staying there even for one night!!”

“Parking was our biggest issue, having to walk a good three mins to enter was not great. Made us not want to leave to site see. We Ordered drinks by the bar ( poolside service) and they NEVER came back with our order we waited over an hour.. Then our room ac was hot all afternoon until maintenance came by. Other than that pool and room were in great standards. Clean and fresh. Up front hotel Staff (including cady boy) were also very nice and friendly.”

“Towels were never available when me and my family needed them we kept being told housekeeping would bring them to us after they have been washed every single day we traveled 8 hrs and couldn’t never shower at the exact time we wanted. Also the hotel didn’t have face towels at all so we had to buy our own which is ridiculous never had to do this at any other hotel ever in my entire life. Also the power went out and smone alarm went off and no explanation was given for either one. The breakfast...

“My stay was perfect, the Staff was helpful they made my stay feel comfortable”

“Overall, my stay was okay, but it was disappointing compared to what was advertised. The pictures online made the resort look much nicer than it actually was. Upon arrival, it felt like a completely different property, which came across as a bait-and-switch situation. The resort was under construction/remodeling during my stay, and that created several issues. I had to be moved from one room to another, the elevator frequently had problems and even got stuck, and the room key cards often did not...

“Great stay! Awesome location.. love the balcony !”

“Que horror de lugar lleno de chinches, garrapatas o quien sabe que mugrero tenian las almohadas o el colchon ascoooooo”

“The apartment space was neatly cleaned, pet friendly. They provided a dog bed and a bowl for food and water. The pool was well kept, very clean. I would definitely rent it again if it’s available during our next trip.”

“When I got there , the lobbies wasn’t in the office it took her 30 min to come out because she had fallen asleep in a room and she had an attitude because we had woken her up never again staying there !”