Residence a Eastbourne

“Stunning place, my room was outstanding, the bar is fantastic, breakfast stunning, and the Guinness perfect! Visited twice (both times for work) I would go back!! ”

“Perfectly situated above a traditional English pub. Breakfast was excellent.”

“직원분께서 따뜻하게 환대해주셨고 조식도 맛있었습니다 좋은 분위기에서 잘 쉬었어요!”

“Stayed at the Grand many times. This time we felt things weren’t to the usual standard. Close to our room the area was being decorated. There were signs apologising but we did wonder, given that the hotel didn’t appear to be ‘to capacity’ why we couldn’t be in an area not being decorated. We were also never far from the noise of pigeons in our room which wasn’t great. At breakfast, we are usually asked if we want anything over and above the buffet. This time, no one did that or indeed...

“First room was unusable due to extreme noise all night, and I only got moved the next day after reporting it. The first night was therefore effectively lost and no refund was given. Also concerning: the hotel took full credit card details, including the security code (CVV), and wrote them down on a piece of paper, which is unsafe practice. Overall, poor handling of a serious issue and questionable payment security procedures. Expedia offered only a small goodwill credit, which did not reflect...

“The property was not very up to date. Our bathroom needed to be renovated. The breakfast was good. Overall very poor value for money”

“Everything is absolutely perfect beautiful place and fantastic staff”