Hotel con casinò a El Arenal

"Check-in was a nightmare. I checked in 3 hrs prior via the website. I arrived at 1300 and not room was allocated to me and I had to wait until 1400 to get a room. When I return there masses of people waiting to check-in and only 2 of the 4 stations open. Sadly, I had to highlight the pointless need to checkin online and was then dealt with separately and a room allocated. The queue for others was long and the process took a good deal of time. The other positions should have been opened to deal with the surge."

"Hotel completo di ogni comodità. Unica pecca la mancanza di più prese elettriche in camera."

"I just wanted to take a moment to express my heartfelt thanks for the wonderful stay at your hotel. The accommodations were fantastic, and I truly appreciated the attention to detail in every aspect. I would especially like to commend Ms. Christina from the bar for her exceptional service. Her warm demeanor and willingness to go above and beyond made my experience truly memorable. Thank you for creating such a welcoming environment! Raul A Tapia room 222"

"Personale e struttura eccellenti"

"ottimo"