Hotel vicino a Embassy Theatre - Fort Wayne

“L'hotel si trova in una buona posizione, personale sempre disponibile. La mattina viene servita una buona colazione.”

“Staff was rude . Not helpful . Will not be returning”

“This hotel is not as advertised. The room was spartan at best. Bathroom door would not shut. Also, there were no comfortable chairs and we could not access local television. Desk clerk stated that the management was “working” on it. We only stayed one night, 11/09/2026, checking out 11/10/2026. Clerk said she could not check us out and that the “sales team” had to approve. We expect to be refunded for two nights. Have not heard from the Amaya regarding the refund.”

“Tutto ok”

“My room was nice; the lady at the front desk was very polite and helpful.”

“Our experience at SpringHill Suites Fort Wayne Southwest was disappointing. At check-in, we were informed that the room we booked had a non-functioning TV. When we requested a different room, the front desk refused, claiming that because we booked through Expedia they could not move us. I explained that Expedia was not responsible for selling a room with a broken TV, but staff still would not change our room, provide a replacement TV, or offer any other solution. The hotel appeared far from...

“Great place very clean.”

“The room was spacious and had a kitchen. The big screen TV was nice. The living room was comfortable. The bed which is listed as a queen, is not quite the size of a queen, but it was larger than a double. The staff was helpful. We had a squeaky bathroom door, which was located in the bedroom. I told the front desk and they took care of it while we were out. The place felt like there were people that lived there full time. I'm don't know for sure. The doors to the rooms slammed...