Cottage a Esher

“Lovely location All facilities great Couch was a little old/ stained but I think the cottage allows dogs so wouldn’t want an expensive one Overall lovely quiet stay”

“Xanthe was the consumate host. She brought us wonderful treats and her beautiful welcoming smile. We walked to the Brooklands museum. A must if you are into planes,buses, and automobiles. Love this place.Suzanne ”

“No Parking close by to drop off luggage. Treacherous, steep downhill path through a park to take several heavy suitcases. Incredibly poor communication from the property, who in the first instance did not respond for over a week to our request for an early check in. e repeatedly asked host for check in details,and we eventually got them on the day of check in only 15 minutes before scheduled (normal) check in time, at which time we were already at the weddding of my daughter, having travelled...

“DO NOT STAY HERE. DO NOT BOOK THIS PLACE. For the week before I had to call multiple times and sent multiple unanswered text messages to the host to ask about how to check in and if a travel cot and high chair could be provided. It was only when I called Vrbo that anything ever happened to which I was told there was no check in information available until a few hours before check in. A strange policy choiceOn check in day it wasn't until I spoke to someone at Vrbo multiple times and called them...

“We had absolutely no heating. I tried several times to contact the owner by email, messenger and by phoning her. No reply. I had been in contact with her regarding check in via email and messenger, I even sent a photo of the temperature in the house. 10 degrees. I had to source 2 radiators myself, which a kind neighbour lent us. I would like a refund for our inconvenience ”