Hotel a Estate Hope

“Poor customer service from staff”

“I loved this hotel! tiny, traditional caribeean style, beatiful views on St Thomas, book the rooms with terrace outside”

“There was no air conditioning in our room due to power outage. We were moved to another room however 2 of our guests had to sleep on the floor and the room next to ours had a leak in the bathroom that came into our room through the night”

“Stayed one night, that’s the maximum I’d stay here. Perfect location if you’re looking to walk to airport other than that it’s very dated, no amenities or food. You’d have to drive somewhere to get it.”

“Great customer service”

“Would highly recommend staying here. Great location, Chase and Lyndsey are awesome and make sure their guests are cared for. Close to the historic 99 steps that will get you right into downtown.”

“Struttura vecchia e tenuta male. Il personale odia il proprio lavoro, é arrogante, svogliato, lento, inefficiente, disinteressato e a tratti ostile. Not my problem é la frase più usata”

“la struttura è ben posizionato nel cuore della piccola e incantevole Cruz Bay a pochi passi dallo shopping ristoranti e dalla dall'altracco delle barche provenienti da San Thomas. lo staff cordiale e familiare sempre prodigo a dare consigli utili sui ristoranti. colazione essenziale pane burro e marmellata. Romantico l'happy hour al tramonto sul piccolo terrazzo. mi è dispiaciuto per la camera la 112 molto umida con odore sgradevole e il bagno completamente da rifare. credo che ci siano...

“Beautiful view about a mile up the “hill” from Magens Bay-comfortable room, pool, coffee shop for easy breakfast runs before venturing out-easy access to island in any direction -and cat sanctuary so lots of friends roaming”

“Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

“Jay and Lisa at the pool bar were professional, courteous and efficient!! My husband has a milk Allergy and they were very accommodating!! Food and servicewas absolutely amazing!!”

“Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

“El hotel tiene excelente ubicación. Del staff, se puede sacar el bartender y los de seguridad qué son muy amables. Las "housekeping", limpian super lentooo... Te vas a las 8am y llegas a las 4pm y no han limpiado, además son poco amables. No tiene laundry. Las de recepción ni una sonrisa te regalan. El hotel, no tiene buena limpieza.”

“😃”

“Like most hotels in St Thomas, the place is dated. . .decidedly so.”

“Clean rooms, great staff, breath taking property.”

“Not everything was operational in the apt. Lights/fans etc. but was an awesome place to stay.”