Hotel a Estate Zufriedenheit

“The view was beautiful and one of the highlights of our stay. However, the room is in need of upgrades, and the floors appeared muddy and not properly cleaned upon arrival. Better housekeeping and maintenance would greatly improve the overall experience.”

“Morning check attitude of the desk clerk was “ we have your money now go away”. Won’t stay there again”

“There was no air conditioning in our room due to power outage. We were moved to another room however 2 of our guests had to sleep on the floor and the room next to ours had a leak in the bathroom that came into our room through the night”

“Struttura vecchia e tenuta male. Il personale odia il proprio lavoro, é arrogante, svogliato, lento, inefficiente, disinteressato e a tratti ostile. Not my problem é la frase più usata”

“la struttura è ben posizionato nel cuore della piccola e incantevole Cruz Bay a pochi passi dallo shopping ristoranti e dalla dall'altracco delle barche provenienti da San Thomas. lo staff cordiale e familiare sempre prodigo a dare consigli utili sui ristoranti. colazione essenziale pane burro e marmellata. Romantico l'happy hour al tramonto sul piccolo terrazzo. mi è dispiaciuto per la camera la 112 molto umida con odore sgradevole e il bagno completamente da rifare. credo che ci siano...

“Great location near Magens Bay and 12 minutes drive to town. The property has great poolside views and a good coffee shop on property. Also great casual restaurant for lunch or dinner. Room was spacious. I had a room with a loft that was huge.”

“Difficult to access with luggage... (a lot of steps to walk up). So it is for a young crowd. Nice views from the top though.”

“The resort is beautiful. Be prepared for lots of stairs. There is a golf cart shuttle but you will need tip money.”

“Like most hotels in St Thomas, the place is dated. . .decidedly so.”

“I loved this hotel! tiny, traditional caribeean style, beatiful views on St Thomas, book the rooms with terrace outside”

“The Ritz was a wonderful stay. We booked the club room which I highly recommend because it makes dining so easy + open bar all day for those who care for it. You are 15mins away from a 20min ferry to St John's to explore those beautiful beaches as well. The staff was super friendly & helpful, & the property was spotless. Very nice fitness center/ pool/ and 4 restaurants on site. Highly recommend and will definitely return!”

“It’s a stunning, unique hotel. One great way to keep the wrong people from visiting? Tell them that there are no televisions in the rooms! From my perspective, that’s a big plus! And it signals that this hotel, combines luxury, history, and is aimed at the type of traveler who did not come to watch TV..”

“I love this property, clean, great parking, easy and fast check in”

“Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

“Would highly recommend staying here. Great location, Chase and Lyndsey are awesome and make sure their guests are cared for. Close to the historic 99 steps that will get you right into downtown.”

“Only issue is that the restaurant wasn't open.”