Hotel vicino a Fazang Temple Site - Pechino

“Ci hanno addebitato due volte la camera . Il personale alla receptim nn parla inglese”

“L'hotel è distante da tutto. C'è bisogno di un taxi anche per arrivare alla metro. Il personale non parla inglese. Le camere hanno l'aria condizionata rotta e fa molto caldo anche in primavera. La posizione dell'hotel non è quella nella mappa!!!!”

“Super hôtel, endroit calme reposant . Personnel au top à l’écoute. Idéalement situé ”

“The hotel entrance was quite hard to find as it is hidden between some small alleys but once you get there the staff was incredibly helpful and they even use a translator tool to try their best to help you. Love that they provide daily room services and also laundry. You can call them at the lobby and they will pick up your laundry. Once it’s done they also leave them back at your door. The hotel room doesn’t have a fridge and they also don’t have an elevator. Will need to climb stairs to get to...

“Very bad. We had booked four nights, but as soon as we arrived (due to a canceled return flight), we asked to cancel the last night. No understanding. So we asked to exchange the cost of the last night we didn't stay for additional hotel services. No way. They said hotels.com and Expedia should take care of it, not them. Truly awful. Just as awful as hotels.com and Expedia. Two real disappointments. They didn't cover anything. A terrible experience.”

“Albergo top e dotato di ogni confort, con una fermata della metropolitana a 500m. Unica pecca (se bisogna trovarne) personale molto gentile e disponibile, ma non in grado di parlare inglese in alcun modo. Problema gestito con un macchinario per traduzione istantanea, ma che lasciava una macchinositá nella comunicazione. Veramente consigliato!”

“Incredibile hotel...vicino a tutti i luoghi da visitare...personale gentilissimo ”

“Room was small, but cozi. Had all the amenities. The stuff was very good, polite and helpful. Room was clean, fresh clean towel. Very quiet at night, couldnt hear any ouside noise. Just one small thing. For some reason the GPS map was having a hard time locating it. But after I checked in I kind of found a way to get around. Also, thank you very much to the staff, they let me check in and go to my room as early as 9:30-10am. Really appreciated that. But after i checked in”

“All staff very kind, most of them speak English. Morning buffet is very complete, they have a wide variety of food from different cuisines. From the front desk, chefs, waiters, hotel porters, all very polite. We would stay here again.”

“Beautiful hotel with many indoor services, walking distance from the city center and next to a metro station.”

“English was a second language among the staff. We needed electronic translation assist. ”

“Advertised as a private room but was actually a dorm (same story reported by other travelers). Sheets instead of curtains. Told off for talking at 11pm. Noisy repairs underway from 7am. Floors never swept, tables sticky. Gave the property 3 days notice I would be leaving early but they still refused even a partial refund for the remaining nights, leaving me hundreds of dollars out of pocket. Absolute money grubbing. Stay away.”

“Very good service”

“Staff was semi-friendly, had an issue with the card and due to language barrier there was miscommunication and I was yelled at lol. Room was okay size, condition is not as orderly but acceptable. Property was slightly difficult to find however as it is hidden”