This is the LAST TIME I EVER use Hill Country. Absolutely terrible experience. We booked this house nearly a week before our date of arrival so there was PLENTY of time to have someone come to dust, sweep, and vacuum. Aside from a serious pest infestation (we found mice, ants and over 15 scorpions dead and alive), the stove knob broke off with the burner on. Then there was a grease fire in the grille due to the grease tray and grille not being maintained and cleaned properly. On top of that, when we went to get a fire extinguisher, we found that it wasn’t up to code. The last time it was checked was 2015. Then we called the emergency line for help and no one answered and have yet to call back.
This trip has been an absolute disaster and it is entirely due to the state of your property. Hill Country sent an email to our initial contact on Friday and gave a completely dismissive response to the infestation. This was completely inappropriate. I attached photos to show them the issues we found when we first arrived. (A couple Dead scorpions and mouse poop, uncleaned and stinky quarters) and was given a cavalier, dismissive response. After reaching out again, we still got no response.
AVOID AVOID AVOID HILL COUNTRY PREMIER LODGING