Hotel a Fiume Kelau

“the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind.”

“We liked its location in the lush greenery surroundings.”

“There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes”

“Outdated”

“No toilet paper. Unit has moldy air conditioning units. Couldn’t sleep in bedroom. Checkin process was terrible. Self checkin which took 45 minutes”

“The property is very nice and clean. There is a variety of restaurant food options available on the lower level. The view was incredible and the host is very helpful in answering any questions you may have about the room.”

“It was a good experience.”

“Staff are friendly n helpful ”

“They charge Europe price but no Europe standard. The rooms are very dirty and old. The air conditioning is not working and loud. We called them to fix and nobody comes. Just very disappointing stay overall ”

“Nice location ”

“Not super impressed with the hotel itself. Location obviously super nice but hotel very run down, built in a 70’s style and never upgraded. Lot of damage from plenty of fungus and mold on walls and in bedrooms. 24 hours without wifi and only cold water. Maybe self inflicted as there apparently is a water heater per room but I have never experienced an in-room water heater so did not have the experience to look for it. I do not think I will come here again”

“The 3 bedrooms are just nice for my family, the room are clean and new, walking distance to Genting Highlands indoor and outdoor theme parks. It has nice views and a jacuzzi at balcony. We have fun staying. We stayed one night, would suggest stay at least 2 nights.”

“I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team ”

“Check In Counter too limitted ”

“Good mountain view and location”

“The prize paid was more than what was initially shown on the website”