Hotel vicino a Fiume Latoh - Johor Bahru

“Personale molto gentile, stanza ampia… peccato per un mega cacaraccio trovato in bagno . Mi sono lamentato, si sono offerti di cambiare stanza e mi hanno dato un buono colazione… un po’ poco per scusarsi a mio avviso. ”

“Location is great. Under the bedsheet has hair, for a room with 3 adults, they only provided 1 hand towel.”

“Room was very clean and perfect for a staycation. Thumbs up.”

“Location is quite convenient. Near to eateries and massage places. Cleanliness of the property could have been better. There is a morning market on Mondays. The property is along a busy street. Can be noisy in the mornings.”

“The host for this property never provided me check-in instructions and never responded to communications attempts by me or by the hotels.com help disk. I used the ohine number included in the reservation confirmation, and I believe hotels.com help desk used the in-app message service. The host didn't respond to either. I finally had to book last minute elsewhere. This was a pre-paid reservation but as of yet I've been unsuccessful getting a refund. ”

“The property is unique as the place is clean and amenities are good. Though check-in was at 4pm, but we didn't check-in till around 10pm after the unexpected deposit was made. Exhausted as we were, a good rest in the night was much needed. BUT we have to check-out at 11am the next day let alone a string of do's and don'ts to be carried out to ensure a safe return of the deposit! Nice place with a very rigid requirements that made the stay feel restricted.”

“Very bad sound insulation, there was a street sweeper right under my window for hours around 2am till 4 am and it was so loud i could not sleep. Towels smelled very bad which I noticed after showering in the worst shower of my life, only boiling hot water or cold water no in between. I must thank my airline for rescheduling my flight so i could leave early out if this hell hole.”

“Clean room”

“Excellent 👍😉👌👏”

“The wifi was weak. At one pointnin the night which is when we needed the wifi most, the connection was down. The hairdryer only works for a minute and have to wait another 10 mins to use for another minute. Takes forever to dry hair. The hotel has not been renovated since taken over by Hako from Bello. Pillow had a smell and way to soft to sleep on. The bed not comfortable at all. And after telling the staff about the hairdryer, nothing was done. Towel had stains.”

“Convenience to move in the town with planty of food outlet”

“1 out of 5 Stars: Nightmare Check-in & Zero Communication My family of 3 arrived at 9 PM on a rainy night, only to be denied entry by security because the host never sent the required check-in instructions or access QR code. The contact number listed on Hotels.com was out of service, and the host ignored all messages. We were stranded outside for nearly two hours. Out of desperation, a kind security guard helped us get an alternate number for the host. We were then forced to make an...

“I booked the property but upon arrival, the host is uncontactable and we have to wait under the hot sun for more than 30 minutes before being able to contact the host. After contacting, the host claimed that it has been reserved for another family even though payment has been made. A total waste of time.”

“Booked successfully 8 days in advance. (1) never received Check-in guide from host - STAYRENE (2) messaged Expedia, never can help but only have useless vertual-agent to keep asking question (3) the platform address of the accommodation is wrong and led to a wrong place (4) no check-in QR code and not allow to be in and wait for 4.5 hours to settle and checking in the place (5) Stay in Tower A, but car park arranged on Level 2 (level 2 only can go Tower B), we have to drag your own luggage from...