Hotel vicino a Fiume Latoh - Johor Bahru

“Personale molto gentile, stanza ampia… peccato per un mega cacaraccio trovato in bagno . Mi sono lamentato, si sono offerti di cambiare stanza e mi hanno dato un buono colazione… un po’ poco per scusarsi a mio avviso. ”

“Clean room”

“Just note that there is no fridge in the room.”

“We arrived and asked what our unit number and the password were but we had no idea because the property never sent us an email which they were supposed to beforehand. It took 30-40 min to figure out when we were very tired from the trip & Legoland. They never apologized.”

“Main Bathroom drainage is poor and have smelled of sewage. Insect like moth alike sticking on wall.”

“Very bad sound insulation, there was a street sweeper right under my window for hours around 2am till 4 am and it was so loud i could not sleep. Towels smelled very bad which I noticed after showering in the worst shower of my life, only boiling hot water or cold water no in between. I must thank my airline for rescheduling my flight so i could leave early out if this hell hole.”

“The host for this property never provided me check-in instructions and never responded to communications attempts by me or by the hotels.com help disk. I used the ohine number included in the reservation confirmation, and I believe hotels.com help desk used the in-app message service. The host didn't respond to either. I finally had to book last minute elsewhere. This was a pre-paid reservation but as of yet I've been unsuccessful getting a refund. ”

“The wifi was weak. At one pointnin the night which is when we needed the wifi most, the connection was down. The hairdryer only works for a minute and have to wait another 10 mins to use for another minute. Takes forever to dry hair. The hotel has not been renovated since taken over by Hako from Bello. Pillow had a smell and way to soft to sleep on. The bed not comfortable at all. And after telling the staff about the hairdryer, nothing was done. Towel had stains.”

“timber floor crack in room and toliet sanitary items poor repair”

“Shop nearby and location.”

“Booked successfully 8 days in advance. (1) never received Check-in guide from host - STAYRENE (2) messaged Expedia, never can help but only have useless vertual-agent to keep asking question (3) the platform address of the accommodation is wrong and led to a wrong place (4) no check-in QR code and not allow to be in and wait for 4.5 hours to settle and checking in the place (5) Stay in Tower A, but car park arranged on Level 2 (level 2 only can go Tower B), we have to drag your own luggage from...