Hotel vicino a Five Sullivan Brothers Convention Center - Waterloo

“Our meet and greet was great! And the place is a very nice looking Mansion. But entering the room it was hot to both of us. We started the small window AC in the living room and the vented stand along AC in the bedroom. It took quite a while to cool off. We decided to take a Jacuzzi bath and not only did it not work, we made ourselves even more hot. I went to shave and the bathroom sink is " clogged" not just slowly draining as I could run hot water very long before it was full. Unfortunately...

“Amazing breakfast. Great service from breakfast lady. Nice pool and arcade. Coffee/espresso/chocolate machine. Really good stay.”

“Loved this place. Quiet, comfortable. Will be coming back again!”

“Have stayed multiple times when passing thru for work…quality hotel with great staff”

“Very clean and friendly.”

“Great breakfast. Clean and comfortable rooms.”

“Quick check in, friendly staff, clean and comfortable rooms. ”

“Good bed. Decent room for a decent price. Nothing fancy. ”

“Nice quantity room... breakfast was alright, the pool was small.. but people were very nice and kind.”

“Front desk female was slow but helpful, when my college age daughters checked in later as planned the male at the front desk male couldn't be bothered to give them a key said ``go knock on her door``. Coffee is pretty bad, would prefer to not have breakfast is the cost could be lower. When we got up about 7 am, our one key no longer worked. Beds were fine, it was a very affordable price at convenient location McDonalds, Taco John's , Walmart, Menards, Aldi, Goodwill and Savers! Would stay...

“The property isn’t as described as it is. There’s no pool, no breakfast or coffee regularly. I have only seen one person who made coffee! I have a little white dog who can barely walk due to health conditions. The manager claimed that she was out running the halls but yet can’t really walk. I don’t know how she would get the door open! Poor management, drunk and swearing a lot. If you can afford extra money for a different hotel I would recommend it!”

“Staff was unresponsive to questions in expedia app. Very far parking for accessible options and no help finding parking when we arrived. Fingernails, as in fake USED nails, had been left all over the bathroom floor. Restaurant was overpriced and mediocre. Wouldn't stay again.”

“Renovations look fantastic!! Family felt safe and comfortable at this hotel. Will definitely book again!”

“It was quiet, but; Bed was bad. One little trash can by the fridge. TV had to be manually shut off/on and adjust volume. Replaced batteries in remote Friday night then dropped it off early Saturday explaining what was needed. They had all day to rectify, but waited until we came back late afternoon. Told they didn’t have a different remote so just deal with it. Yes, I am capable of getting out of bed to adjust volume, but not when I’m paying for it. Asked for adjustment to charge. Well I held...

“Cool old hotel with lots of ambiance. Very clean and well maintained.”

“Quiet”

“.”

“Great staff. Nice rooms.”