Hotel vicino a Focus on the Family Welcome Center - Colorado Springs

“The breakfast was really good.”

“When I got there, I was checked into a very dirty room once got changed. The whole lounge area when you walk in was trashed. I’ve been to many Hilton properties and never have I experienced this from a Hilton property.”

“All good no complaints”

“I only stood one night and had to leave early in the morning before I could get the free breakfast. Unfortunately, I had to wait 45 minutes to get into my room, asthey were shortstaffed that day and the rooms were not cleaned prior to arrival, so I had to wait.”

“The fully equipped kitchen had basic appliances, stove top, fridge, dishwasher, microwave, toaster, coffee maker and most basic dishes for 3-4 people. Not bad however, the kitchen did NOT have pots, pans, and accessories to cook with, or a dish strainer or a sponge to wash dishes with. (Nor were kitchen items (except for a sponge) obtained after requesting for 3 days in a row, I gave up after that. Horrible for a one week stay. There were only two very small trash barrels, sometimes left without...

“The breakfast was not that great. Our key cards kept getting deactivated but they were quick to fix that issue. The pool did not look clean so the kids did not enjoy that. Other than that the room was nice and spacious for 6 of us. Easy area to get around in.”

“The lobby was very dated and the front desk agent they did have wasn’t very friendly at time . I stated there were multiple people in the room but he only gave me one key. The pool was out of order so thankfully we weren’t looking for that amenity. The elevator looked dated and there was only the one ice machine in the lobby When we get to the room, there are not enough towels and some of them look like they belonged to the pool . Then there were only two pillows per queen bed and one of the...

“we will surely go back”

“Pulito, silenzioso,wifi ottimo, letti comodi, doccia calda. Colazione ottima. Personale gentilissimo. Da consigliare”

“friendly and helpful staff”

“Saw an older man on a motorcycle very drugged outside the hotel. Saw a young man smoking weed right by entrance as well. The guests were loud. Would not recommend for a family with children and teens. For us was ok since was traveling with adults.”

“I paid through Expedia for a two night stay. I arrived at the hotel to check in and was refused by the owner. he said he had told me not to come back the last time I was there. i believe he was confused with who I was but he insisted and wouldn't say anything more accept for me to leave his property or he would call the police. I asked for my money $170 to be refunded and they refused. He (the owner) strait up took that money and kept it. I had stayed many times before it was always one of my...

“Everything was great”

“Very nice!”

“While this is an older property we had everything we needed. Clean, quiet, every staff member was friendly and accommodating. Breakfast was very good, eating area was small but we just went up to the room and ate. Hopefully the in room coffee makers will continue to be replaced with Keurig coffee makers. I don’t usually sleep well in hotels but I slept soundly in a comfortable bed every night. Great stay”

“We had a great stay!”

“I was frustrated to hear about the parking fees at check-in, not when booking. Also, I prefer a paper receipt with charges listed at check out. I was refused and told an email would be issued which hasn't yet arrived, 3 days later. Charges have been billed but no statement explaining them.”