Hotel vicino a Fort Bend County Sienna Branch Library - Houston

“N/a”

“Arrived, property not accessible, door lock with code not working. Reserved 3 months in advance and not informed about broken door.”

“Good”

“Frienly”

“I slept really well. The bed mattress was excellent.. i enjoyed my stay..”

“Las instalaciones, ubicación y atención del personal”

“The double room with the queen size beds aren’t queen size, they were full size. It was false advertising. I will not be suggesting them to other people for that exact reason”

“The rooms were not clean. I went to three different rooms on two different floors. One of the rooms has a bug on the shower and the floor was dirty. The other two rooms smelled of smoke and the floor was dirty. We bought our own small vacuum cleaner from Walmart next door to clean the floor! The staff was exceptional! Brittany was the front desk clerk and she was most helpful, friendly and apologetic for the condition of the rooms. This hotel has so much potential! Just needs to be cleaned...

“Breakfast was to monotonous , just chips , eggs , bacon and sausages everyday.”

“Esperienza terribile, da italiano sono rimasto disgustato da come è tenuta la struttura e purtroppo ho dovuto passarci una notte siccome sono arrivato tardi e non avevo altre possibilità. È presente dello sporco in generale tra corridoi hall ecc, la vicinanza all autostrada rende le camere molto rumorose e alla richiesta di cambiare stanza dal lato opposto dell hotel ci ha cambiato stanza mantenendo il lato verso l autostrada, la stanza e corridoi avevano un odore sgradevole, la doccia non...

“Breakfast was terrific”

“Room was very filthy!! - blankets had brown stains. - room was not cleaned properly ( hand prints in bed back board ) - hairs on bed sheets. - all towels had brown stains. - bathroom had hairs all over. - mirrors had prints. - carpets were very dirty with stains. Hotel is in need of a lot of maintenance. I need to mention that I paid 100 dlls for the room. I guess you get what you paid for.”

“Amazon, very nice place, good breakfast”

“I would not recommend staying at Crystal Inn. The air conditioner made loud noises throughout the entire night, making it very difficult to sleep. On top of that, the bed and pillows were extremely uncomfortable, and I woke up sore the next morning. The customer service was even more disappointing. When we checked in, we politely asked if a first-floor room was available. The front desk employee responded, “You can’t walk?” which was completely unprofessional and unnecessary. Despite the poor...

“Room did not smell. Clean. Musty odor most likely humidity related?”

“HORRIBLE EXPERIENCE!!! They changed owners and changed me to a different hotel last minute! RUDE STAFF!!! Specifically the lobby girl with curly hair. Extremely unprofessional, I would never book here again!! Giving 1 star because I can’t give them 0”

“The room was clean, staff were polite and location was perfect.”

“small hotel. There's odor like you smell in hospital.. decent location. Price is reasonable. Clean room.”

“Ac units have to be checked, had a slight funcken smell but thats all”