Hotel vicino a The Village at Riverstone - Houston

“Nice and clean with all the amenities”

“I have faced many problems. I have booked the room for 2 queen bed but instead they gave us king size bed room. I have requested to change the room but staff was very rude and not helping at all. Worst experience i have gad in this hotel.”

“Checkin was easy and friendly. Property is in a nice area near plenty of restaurants. ”

“Room was pristine Staff very professional”

“very good”

“I liked that there was free parking , included breakfast and the staff was friendly.”

“Excellent location for me. Helpful staff. Very clean hotel and very comfortable bed. However, my room’s window had a leak when the big thunderstorm hit. I reported and they sent people to come and clean it right away. And I think their furniture needs to be updated. But besides that, everything is good.”

“Everything was great only thing is ice machine was out of order but other than that everything was great including breakfast”

“Brilliantly nice environment”

“communicate with the property owner and make sure that you check the code”

“Very nice, comfortable spot. Staff was very friendly from the get go. Shower was fantastic. Walk in shower with a rainfall showerhead. Plenty of pressure and nice and hot!”

“Horrible carpet stains”

“Possibly bed bug and room curtain was dirty not clean. We got bite by something that google identified as bed bug”

“During my stay 5/22 -5/23 it began to rain at 4:30am and the ceiling started leaking above the bed. The water continued to pour from the ceiling on to the bed, the recliner and my clothing that was laid across the recliner. I called the emergency afterhours phone number and had them contact a desk attendant. They offered a new room or to just wait it out. So I requested a room change. The desk attendant named Jordan came to my room observed the water and told me that she wasn't giving me a...

“Very clean and well maintained, even though the hotel isn't new, but everything looks great, and you can see that taken care well”

“Esperienza terribile, da italiano sono rimasto disgustato da come è tenuta la struttura e purtroppo ho dovuto passarci una notte siccome sono arrivato tardi e non avevo altre possibilità. È presente dello sporco in generale tra corridoi hall ecc, la vicinanza all autostrada rende le camere molto rumorose e alla richiesta di cambiare stanza dal lato opposto dell hotel ci ha cambiato stanza mantenendo il lato verso l autostrada, la stanza e corridoi avevano un odore sgradevole, la doccia non...

“All good!”

“So, when we first arrived, I was a tad concerned because no one was there or ever showed up but then after a few tries from corporate lol the guy in the back woke up and was beyond helpful. Mind you it was 1 A.M. so no hard feelings, I just started to get scared no one was coming and it had been a long drive. But honestly that was the literally only bad thing about the whole stay. Everyone was beyond nice, the room was immaculate, and I am pretty sure they just went through a very nice full...