Esterni

Recensioni per Tru By Hilton Fort Mill, SC

2.5 out of 5
Tru By Hilton Fort Mill, SC
120 CRISANTO AVE, Fort Mill, SC

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 258 su 386 recensioni" "
Valutazione di 8 - Buono. 67 su 386 recensioni" "
Valutazione di 6 - Soddisfacente. 32 su 386 recensioni" "
Valutazione di 4 - Scarso. 16 su 386 recensioni" "
Valutazione di 2 - Terribile. 13 su 386 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

9,2/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Dan

Viaggio di lavoro, Viaggio con la famiglia
Great property, modern and very clean
Soggiorno di 2 notti ad aprile 2024
Risposta di Logan, il giorno 2 mag 2024
Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us. We look forward to welcoming you back in the near future.

10/10 Eccellente

John, Wheeling

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great everything
Soggiorno di 1 notte ad aprile 2024
Risposta di Logan, il giorno 23 apr 2024
Thank you for choosing to stay with us. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

10/10 Eccellente

Steven

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My Wife and I had a relaxing time at the hotel. The staff especially Maria accommodated us for our first night stay (friday 4/5/24). She was able to get us in the same room we had reserved for Saturday thru Monday (4/6 to 4/8) on a serate reservation. Very nice staff. Thank You!
Soggiorno di 2 notti ad aprile 2024
Risposta di Logan, il giorno 15 apr 2024
Thank you for acknowledging the exceptional service provided by our staff. We are truly happy that you experienced a relaxing stay at our hotel. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement.

10/10 Eccellente

Romanela, Canal Fulton

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Love that the toiletries are not limited and the pancake wave machine is cool never seen it before, such a very nice hotel thanks!
Soggiorno di 1 notte ad aprile 2024
Risposta di Logan, il giorno 14 apr 2024
Your positive comments on our guestroom toiletries are much appreciated. We aim to provide a home away from home experience with all the necessary comforts, and we're delighted to know we achieved this for you. We are so thrilled you enjoyed the pancake machine.

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
close to Carowinds and nice staff my daughter was with me who is autistic amd they treated her wotj respect
Soggiorno di 2 notti ad aprile 2024
Risposta di Logan, il giorno 7 apr 2024
We're pleased you found our hotel's location to Carowinds to your liking and friendly staff. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. We hope you'll visit us again soon.

10/10 Eccellente

geraldine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
very cordial attendants.
Soggiorno di 1 notte a marzo 2024
Risposta di Logan, il giorno 29 mar 2024
Thank you for sharing a review of your recent experience. Our team is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 Buono

Colleisha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Bleu, il giorno 23 mar 2024
We truly thank you so much for reviewing our hotel. This means a lot to us. We are glad you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.

10/10 Eccellente

Arthur

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Logan, il giorno 7 mar 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive stay experience. We hope you’ll visit us again soon.

10/10 Eccellente

Gaby

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel
Soggiorno di 1 notte a febbraio 2024
Risposta di Mustafa Agha , il giorno 26 feb 2024
Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel.Providing a great experience for our guests is our top priority, and we are delighted that we were able to meet your expectations. Your satisfaction is the best reward for our team, and we truly appreciate your kind words.We hope to have the pleasure of welcoming you back to our hotel in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing to stay with us!Best regards,

10/10 Eccellente

Diane, West Islip

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent, second time staying here, will definitely stay here again.
Soggiorno di 4 notti a febbraio 2024
Risposta di Mustafa Agha , il giorno 26 feb 2024
Thank you for choosing to stay with us again and for taking the time to share your positive feedback! We are delighted to hear that you had an excellent experience during your second stay at our hotel.Your loyalty as a returning guest means a lot to us, and we are thrilled to know that we have once again met your expectations. Providing exceptional service and a comfortable environment for our guests is our top priority, and we are glad that we were able to make your stay enjoyable.We look forward to welcoming you back for another great stay in the future. If there is anything we can do to enhance your experience even further, please do not hesitate to let us know.Thank you once again for your kind words and for choosing to stay with us!Best regards,

10/10 Eccellente

Essa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a quiet and nice stay
Soggiorno di 1 notte a febbraio 2024
Risposta di Mustafa Agha , il giorno 26 feb 2024
Thank you for your feedback! We are pleased to hear that you had a quiet and enjoyable stay at our hotel.Creating a peaceful and pleasant environment for our guests is important to us, and we are delighted that we succeeded in providing you with a tranquil experience. Your comfort and satisfaction are our top priorities, and we are glad that you found your stay to be pleasant.We hope to have the opportunity to welcome you back for another relaxing stay in the future. If there is anything we can do to make your next visit even better, please feel free to let us know.Thank you once again for choosing to stay with us!Best regards,

10/10 Eccellente

Roger

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Mustafa Agha General Manager , il giorno 10 gen 2024
Thank you so much for taking the time to share your experience with us. We appreciate your valuable feedback and are delighted to hear that you enjoyed your stay at our hotel.It's always our goal to provide exceptional service and create memorable experiences for our guests. Your positive comments serve as a great encouragement to our team, and we're thrilled to know that we met your expectations.We take all feedback seriously, and we'll certainly use your suggestions to improve and enhance our services further. If there's anything specific you think we could do better, please feel free to share more details with us.We look forward to the opportunity of welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

8/10 Buono

Shannon

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Mustafa Agha General Manager , il giorno 10 gen 2024
Thank you so much for taking the time to share your experience with us. We appreciate your valuable feedback and are delighted to hear that you enjoyed your stay at our hotel.It's always our goal to provide exceptional service and create memorable experiences for our guests. Your positive comments serve as a great encouragement to our team, and we're thrilled to know that we met your expectations.We take all feedback seriously, and we'll certainly use your suggestions to improve and enhance our services further. If there's anything specific you think we could do better, please feel free to share more details with us.We look forward to the opportunity of welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

10/10 Eccellente

Lauren, Chincoteague Island

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Mustafa Agha General Manager , il giorno 10 gen 2024
Thank you so much for taking the time to share your experience with us. We appreciate your valuable feedback and are delighted to hear that you enjoyed your stay at our hotel.It's always our goal to provide exceptional service and create memorable experiences for our guests. Your positive comments serve as a great encouragement to our team, and we're thrilled to know that we met your expectations.We take all feedback seriously, and we'll certainly use your suggestions to improve and enhance our services further. If there's anything specific you think we could do better, please feel free to share more details with us.We look forward to the opportunity of welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

10/10 Eccellente

jenn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Mustafa Agha General Manager , il giorno 10 gen 2024
Thank you so much for taking the time to share your experience with us. We appreciate your valuable feedback and are delighted to hear that you enjoyed your stay at our hotel.It's always our goal to provide exceptional service and create memorable experiences for our guests. Your positive comments serve as a great encouragement to our team, and we're thrilled to know that we met your expectations.We take all feedback seriously, and we'll certainly use your suggestions to improve and enhance our services further. If there's anything specific you think we could do better, please feel free to share more details with us.We look forward to the opportunity of welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

10/10 Eccellente

Nerissa

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Mustafa Agha General Manager , il giorno 10 gen 2024
Thank you so much for taking the time to share your experience with us. We appreciate your valuable feedback and are delighted to hear that you enjoyed your stay at our hotel.It's always our goal to provide exceptional service and create memorable experiences for our guests. Your positive comments serve as a great encouragement to our team, and we're thrilled to know that we met your expectations.We take all feedback seriously, and we'll certainly use your suggestions to improve and enhance our services further. If there's anything specific you think we could do better, please feel free to share more details with us.We look forward to the opportunity of welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

4/10 Scarso

Amy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This could've been a great hotel...everything is well kept, clean & modern, however the walls are ridiculously thin and because there is no carpeting in the rooms it sounds like your neighbors are in the room with you. Also the mattress sucks -- very uncomfortable. I wouldn't recommend staying here unless it is not important that you get sleep or unless its the last option available.
Soggiorno di 2 notti a dicembre 2023
Risposta di Mustafa Agha General Manager , il giorno 10 gen 2024
Thank you so much for taking the time to share your experience with us. We appreciate your valuable feedback and are delighted to hear that you enjoyed your stay at our hotel.It's always our goal to provide exceptional service and create memorable experiences for our guests. Your positive comments serve as a great encouragement to our team, and we're thrilled to know that we met your expectations.We take all feedback seriously, and we'll certainly use your suggestions to improve and enhance our services further. If there's anything specific you think we could do better, please feel free to share more details with us.We look forward to the opportunity of welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

10/10 Eccellente

Holly

Soggiorno di 1 notte a dicembre 2023
Risposta di Mustafa Agha , il giorno 26 feb 2024
Thank you for your feedback! We are pleased to hear that you had a quiet and enjoyable stay at our hotel.Creating a peaceful and pleasant environment for our guests is important to us, and we are delighted that we succeeded in providing you with a tranquil experience. Your comfort and satisfaction are our top priorities, and we are glad that you found your stay to be pleasant.We hope to have the opportunity to welcome you back for another relaxing stay in the future. If there is anything we can do to make your next visit even better, please feel free to let us know.Thank you once again for choosing to stay with us!Best regards,

2/10 Terribile

Wendy

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The rooms are so tiny 2 people can barely get around. No coffee make or microwave. We will never stay with Hilton again. Hilton is no better now than Motel 6
Soggiorno di 2 notti a dicembre 2023
Risposta di Logan, il giorno 11 gen 2024
We truly thank you for taking the time to provide valuable feedback about our hotel. Hot coffee, tea and hot chocolate are available 24/7 at coffee bar. Microwave is available for guest 24/7 in dining area. We truly apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

10/10 Eccellente

Dewyne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I’m a Hiltons Honors member and this was my first stay at a Tru location. Very much enjoyed everything from staff to lodging.
Soggiorno di 1 notte a dicembre 2023
Risposta di Bleu, il giorno 17 dic 2023
We truly thank you for taking a moment to leave a review. We’re glad to hear the hotel was in a perfect location for you and the great atmosphere. We look forward to welcoming you back in the near future.

10/10 Eccellente

Regina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Enjoyed our 1 night stay, close to the highway. The lady that checked us in was very friendly. Room was spacious and clean. We enjoyed the lobby and played cards down there. Nice breakfast in the morning and coffee all the time. Would stay again for sure.
Soggiorno di 1 notte a novembre 2023
Risposta di Bleu, il giorno 17 dic 2023
We truly thank you for taking a moment to leave a review. We’re glad to hear the hotel was in a perfect location for you and the great atmosphere. We look forward to welcoming you back in the near future.

10/10 Eccellente

Duke

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient and quiet.
Soggiorno di 1 notte a dicembre 2023
Risposta di Logan, il giorno 5 dic 2023
We truly thank you for sharing this positive review. We are glad you appreciate our convenient location and quietness. We hope you’ll stop by again soon when you’re in the area.

10/10 Eccellente

John

Soggiorno di 1 notte a novembre 2023
Risposta di Logan, il giorno 16 nov 2023
We truly thank you for taking a moment to complete survey about your experience with us. We look forward to welcoming you back again soon!

10/10 Eccellente

SCOTT

Soggiorno di 1 notte a novembre 2023
Risposta di Logan, il giorno 9 nov 2023
We truly thank you for your positive review of 10 out of 10. If your travel needs bring you to the area again, we would love to welcome you back to stay with us!

10/10 Eccellente

LASHANA

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A very nice hotel
Soggiorno di 1 notte a novembre 2023
Risposta di Bleu, il giorno 5 nov 2023
Thank you for your positive review. We look forward to welcoming you back soon.

4/10 Scarso

Danny

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
When we arrived, they made me pay again, even though I paid through Expedia. Then they gave us a room that was not clean at all. The bed wasn't made and it smelled like smoke. Housekeeping was busy on their phone, standing at the front desk. They also had other people in the line that had some of the same problems as me
Soggiorno di 1 notte a ottobre 2023
Risposta di Bleu, il giorno 5 nov 2023
We are sorry to hear you did not have a great stay with us. We hope you will allow us another chance to impress you the next time you are in the area. Thank you for your review.

2/10 Terribile

Paige

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Bleu, il giorno 5 nov 2023
We are sorry to hear you did not have a great stay with us. We hope you will allow us another chance to impress you the next time you are in the area. Thank you for your review.

6/10 Soddisfacente

David, Pitman

Soggiorno di 2 notti a ottobre 2023
Risposta di Logan, il giorno 3 nov 2023
Thank you for leaving a review. We’re so glad you were able to stay with us. Our team is always working to offer the best service to our guest. We hope you’ll have a chance to come back soon.

10/10 Eccellente

William

Soggiorno di 1 notte a ottobre 2023
Risposta di Bleu, il giorno 19 nov 2023
Thank you for truly taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us, and we would love to have you back soon!

2/10 Terribile

Myesha

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Logan, il giorno 31 ott 2023
Thank you for reviewing out hotel. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Eccellente

seungwoo

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the modern interior.
Soggiorno di 3 notti a ottobre 2023
Risposta di Bleu, il giorno 23 ott 2023
Thank you for truly taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us, and we would love to have you back soon!

10/10 Eccellente

Nicolas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Logan, il giorno 31 ott 2023
We truly thank you so much for your five-star review. We hope you’ll visit us again soon!

10/10 Eccellente

Gina

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The sweetest smile when i checked in and many thank yous for staying. Love Tru!
Soggiorno di 1 notte a ottobre 2023
Risposta di Logan, il giorno 10 ott 2023
Thank you for choosing our hotel. We’re glad to hear that you had an amazing check-in experience. We look forward to welcoming you back in the near future.

10/10 Eccellente

Diane Lydia, West Islip

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I guess I had to ask for a room cleaning, I just assumed it would be done. I ran out of TP and Hand Soap. I didn't know I had to ask for the room to be clean. Other than that, all good.
Soggiorno di 3 notti a ottobre 2023
Risposta di Logan, il giorno 10 ott 2023
We truly thank you for taking a moment to share your experience. Our team is so glad to hear that everything was good with your stay. We do not go into guestrooms unless requested. We hope to see you next time travel brings you to the area.

10/10 Eccellente

Brandi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful service. Cool hotel! Would recommend
Soggiorno di 1 notte a ottobre 2023
Risposta di Logan, il giorno 10 ott 2023
Thank you so much for reviewing our hotel. We are delighted to hear that you received wonderful service. We hope you’ll visit us again soon.

10/10 Eccellente

Charles

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ease of accessing
Soggiorno di 1 notte a ottobre 2023
Risposta di Logan, il giorno 9 ott 2023
Thank you for truly taking the time out to leave a review. I am glad our hotel was the perfect location. We’d love to welcome you back soon, so don’t be a stranger. Thank you again!

6/10 Soddisfacente

SHIRLEY

Mi è piaciuto: Pulizia
Soggiorno di 3 notti a settembre 2023
Risposta di Logan, il giorno 11 set 2023
We are truly appreciate you taking the time out to review our hotel. We are grateful we had the opportunity to serve you.

10/10 Eccellente

Leila

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great value for the price
Soggiorno di 1 notte a settembre 2023
Risposta di Bleu, il giorno 4 set 2023
Thank you for truly taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us, and we would love to have you back soon!

10/10 Eccellente

Yehoshua

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly staff, the rooms are big and clean, will definitely recommend this place.
Soggiorno di 1 notte ad agosto 2023
Risposta di Bleu, il giorno 4 set 2023
Thank you for truly taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us, and we would love to have you back soon!

10/10 Eccellente

Jessica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was 2nd time still a great experience. The staff is amazing, breakfast is good. The remote in my room did not work I told the front desk it but nobody came to change it. It was not a big deal it was stuck on a good channel. Overall another good stay!!
Soggiorno di 4 notti ad agosto 2023
Risposta di Bleu, il giorno 29 ago 2023
Thank you for truly taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us, and we would love to have you back soon!

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Z
Soggiorno di 2 notti ad agosto 2023
Risposta di Logan, il giorno 31 ago 2023
Thank you for taking the time out to leave us a review and perfect rating! We look forward to welcoming you back if your travel needs bring you to our area.

10/10 Eccellente

Kristyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Bleu, il giorno 13 ago 2023
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon.

10/10 Eccellente

Romar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worth the stay
Totally enjoyable for the rate, will definitely look to include this in future plans, only critique, would ask if a microwave can be in room, shared one in lobby stifle's time to patron's all trying to use same microwave.
Soggiorno di 2 notti ad agosto 2023
Risposta di Bleu, il giorno 11 ago 2023
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon.

10/10 Eccellente

Miroslav

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really cool and nicely done hotel. Great location for easy access.
Soggiorno di 1 notte ad agosto 2023
Risposta di Bleu, il giorno 11 ago 2023
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon.

10/10 Eccellente

Fred

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Bleu, il giorno 11 ago 2023
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon.

6/10 Soddisfacente

Keith

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel staff were super friendly. The lobby area was well appointed with a market, areas to sit, a pool table and a handful of other things. I thought this was very well done. What I didn't like was the shower needs to be re-caulked as it looks dirty and mildewy all along the pan. Stands out huge on the white walls - not sure how this passes?? And the AC is situated in a horrible place. You need to freeze out the left hand side of the room to feel like the right hand side (where the bed is) gets anything. It's a very small room with little space to put clothes.
Soggiorno di 2 notti a luglio 2023
Risposta di Mustafa Agha , il giorno 26 lug 2023
Keith, Thank you for sharing your feedback about the hotel. It's great to hear that the hotel staff were friendly and that the lobby area was well-appointed with various amenities. However, it's unfortunate to learn about the issues you experienced during your stay.The condition of the shower with dirty and mildewy caulking is certainly not acceptable and should be addressed promptly by the hotel staff. Cleanliness and hygiene are crucial aspects of a hotel, and it's surprising that this issue passed inspection. Hopefully, they take your feedback seriously and take immediate steps to re-caulk and clean the showers thoroughly.Thank you for taking the time to share your thoughts, as it can be helpful for others considering a stay at this hotel as well.

6/10 Soddisfacente

Terri

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 3 notti a luglio 2023
Risposta di Bleu, il giorno 28 lug 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your stay with us! Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Eccellente

christine m

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was easy to get to, close to where I needed, and had a lobby full of activities.
Soggiorno di 3 notti a luglio 2023
Risposta di Bleu, il giorno 23 lug 2023
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon.

10/10 Eccellente

Christopher

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Another baseball weekend. The property was great.
Soggiorno di 3 notti a luglio 2023
Risposta di Bleu, il giorno 23 lug 2023
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon.

10/10 Eccellente

Brionna

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy check in process, clean facility, nice staff and very nice rooms. Will definitely book again.
Soggiorno di 1 notte a luglio 2023
Risposta di Bleu, il giorno 17 lug 2023
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon.