Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 445 su 1138 recensioni" "
10 - Eccellente
445
Valutazione di 8 - Buono. 265 su 1138 recensioni" "
8 - Buono
265
Valutazione di 6 - Soddisfacente. 164 su 1138 recensioni" "
6 - Soddisfacente
164
Valutazione di 4 - Scarso. 123 su 1138 recensioni" "
4 - Scarso
123
Valutazione di 2 - Terribile. 141 su 1138 recensioni" "
2 - Terribile
141
7,6/10
Pulizia
7,8/10
Personale e servizio
7,8/10
Servizi
7,4/10
Condizioni e dotazioni della struttura
7,8/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Valiphone
Viaggio con la famiglia
1 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Valiphone
Soggiorno di 2 notti ad aprile 2024
10/10 Eccellente
Pattana
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good experience.
Pattana
Soggiorno di 3 notti ad aprile 2024
10/10 Eccellente
Jennifer
Viaggio di coppia
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Noce environment
Jennifer
Soggiorno di 1 notte ad aprile 2024
8/10 Buono
Eric
Viaggio di lavoro
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Relaxing
Eric
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 30 apr 2024
Hi Eric,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
6/10 Soddisfacente
Larry
27 apr 2024
Non mi è piaciuto: Condizioni e dotazioni della struttura
Would not stay there again
Larry
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 28 apr 2024
Hi Larry,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
8/10 Buono
Yuriy
Viaggio di lavoro
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
all good.
Yuriy
Soggiorno di 4 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 23 apr 2024
Hi Yuriy,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
8/10 Buono
Leonce, AMHERST
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall good
Leonce
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 23 apr 2024
Hi Leonce,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.
6/10 Soddisfacente
debbie
Viaggio con la famiglia
21 apr 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Beds were hard s a rock, hall, ways and elevator had a musty smell, room was very clean desk staff was pleasant
debbie
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 23 apr 2024
Hi Debbie,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. And we will surely forward your valuable feedback to our team for improvements. We look forward to sharing another exceptional experience when your adventures bring you back our way.
4/10 Scarso
E
Viaggio di coppia
15 apr 2024
Non mi è piaciuto: Servizi
Continental breakfast was poor quality. My computer did not work on their system. Property was a good distance from anything like a store or tourist activities. Left one night early and since I prepaid I got no refund or credit from Expedia.
E
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 16 apr 2024
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
4/10 Scarso
Lisa
Viaggio con famiglia e bambini piccoli
14 apr 2024
Non mi è piaciuto: Pulizia
Our room was filthy, very dusty . Bath tub had not been scibbed , nor walls cleaned. My little ones were looking out the window and within in minutes broke out in a rash on cheat and back from the dust all around .
Beds not comfortable , sank down near the wall.
Lisa
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 14 apr 2024
Hi Lisa,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
10/10 Eccellente
Adem
10 apr 2024
Adem
Soggiorno di 2 notti ad aprile 2024
2/10 Terribile
Claressa
8 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
House keep doesn’t come clean they gave me a dirty room with people hair all in the bed
Claressa
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Hi Claressa,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
4/10 Scarso
Barbara
8 apr 2024
Barbara
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 11 apr 2024
Hi Barbara,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
8/10 Buono
Jaakko
8 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Jaakko
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Hi Jakko,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
6/10 Soddisfacente
Arely
Viaggio di gruppo
5 apr 2024
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The only issue was there was stains of blood on the blanket. White blanket.
Arely
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 5 apr 2024
Hi Arely,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.
10/10 Eccellente
Nicholas
3 apr 2024
Nicholas
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 23 apr 2024
Hi Nicholas,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 Eccellente
Billy
1 apr 2024
Billy
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 23 apr 2024
Hi Billy,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
10/10 Eccellente
Arturo
31 mar 2024
Arturo
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 2 apr 2024
Hi Arturo,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.
8/10 Buono
Cynthia
30 mar 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Cynthia
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 1 apr 2024
Hi Cynthia,Providing the highest level of hospitality is our number one priority. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Eccellente
Bipin
29 mar 2024
Bipin
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 18 apr 2024
Hi Bipin,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
10/10 Eccellente
Thomas
23 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Thomas
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 24 mar 2024
Hi Thomas,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
4/10 Scarso
Amanda
22 mar 2024
Non mi è piaciuto: Pulizia e personale e servizio
No me gustó como olía el hotel ni las sábanas
Amanda
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 24 mar 2024
Hi Amanda,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team always welcomes our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.
10/10 Eccellente
Stacie
Viaggio di gruppo, Viaggio di coppia
20 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely room access to outside and pool. Very clean only issue was trash left in trash cans
Stacie
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 20 mar 2024
Hi Stacie,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
6/10 Soddisfacente
Andrea
18 mar 2024
Andrea
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Hi Andrea,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Eccellente
Christopher Herbert, Houston
18 mar 2024
Christopher Herbert
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Hi Christopher,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.
10/10 Eccellente
David
Viaggio con la famiglia
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel for a weekend getaway. Hotel and room were clean and well maintained. Bed was very comfortable.
David
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 19 mar 2024
Hi David,We can't thank you enough for your five-star rating of our hotel. Our team is so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
6/10 Soddisfacente
Gwendolyn
17 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Check in process was bad . New employee needed more help than she was getting. Asked for a shower chair 3 tones and did not get ot until mext morning. But, the security guard who delivered it was nice.
Gwendolyn
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 18 mar 2024
Hi Gwendolyn,We are delighted to know about the pros you have shared with us. However, we apologize for the inconvenience faced by you regarding the rest issues and will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better in the future.
10/10 Eccellente
Monica
16 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Monica
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 18 mar 2024
Hi Monika,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.
2/10 Terribile
Raylene
Viaggio con la famiglia
15 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Homeless in parking lot, front desk worker hard to understand, room had a strong smell possibly marijuana, floor sticky, room felt unclean, bathroom light switch intermittently working, noisy interstate especially on ramp, ac loud, coffee disgusting.
Bed was okay and waffles were good.
Raylene
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 16 mar 2024
Hi Raylene,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
10/10 Eccellente
Lauren
15 mar 2024
Lauren
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 18 mar 2024
Hi Lauren,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!
10/10 Eccellente
Levi
15 mar 2024
Levi
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 5 apr 2024
Hi Levi,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 Eccellente
Brigitte
14 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had an awesome stay!
Brigitte
Soggiorno di 16 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 16 mar 2024
Hi Brigitte,Thank you for an excellent 5-star rating and review. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.
10/10 Eccellente
LaWanda
13 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love it
LaWanda
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 14 mar 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
6/10 Soddisfacente
Elisa
13 mar 2024
Mi è piaciuto: Pulizia
Elisa
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 16 mar 2024
Hi Elisa,We are glad you had a nice stay with us and we appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.
6/10 Soddisfacente
Meaghan
11 mar 2024
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Meaghan
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 14 mar 2024
Hi Meaghan,Guest satisfaction is our number one objective, we really appreciate your rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
10/10 Eccellente
Takory
9 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Availability
Takory
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 11 mar 2024
Hi Takory,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.
8/10 Buono
Tanya
Viaggio con la famiglia
9 mar 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The location was close enough to Stockyards and Billy Bob's and still affordable. By the freeway but i like sleeping to fan noise so it was no bother for me. Staff was fine, just only one person at front desk made it a long check in process. Breakfast was good and the Community Coffee they provided was good too. Beds weren't bad, yes there may be better but not at these prices. I'd stay here again.
Tanya
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 11 mar 2024
Hi Tanya,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.
6/10 Soddisfacente
Alma
Viaggio con la famiglia
8 mar 2024
Non mi è piaciuto: Condizioni e dotazioni della struttura
estuvo con mucho ruido
Alma
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 11 mar 2024
Hi Alma,Thank you so much for giving us the privilege to host your stay. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
8/10 Buono
Paul
8 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Paul
Soggiorno di 3 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 11 mar 2024
Hi Paul,We appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.
10/10 Eccellente
Skyler
3 mar 2024
Skyler
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 24 mar 2024
Hi Skyler,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
6/10 Soddisfacente
Rixine
2 mar 2024
Rixine
Soggiorno di 2 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 24 mar 2024
Hi Rixine,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Eccellente
Mary Jo, Golden
1 mar 2024
Mi è piaciuto: Pulizia
Mary Jo
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 4 mar 2024
Hi Mary,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
8/10 Buono
Laine
Viaggio di gruppo
25 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our AC went out and Bruce replaced it within a few hours! The staff was very friendly and nice. I enjoyed the continental breakfast
Laine
Soggiorno di 2 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 27 feb 2024
Dear Guest,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.
2/10 Terribile
kody
21 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
kody
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 23 feb 2024
Hi Kody,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
8/10 Buono
Vladislav, College Station
19 feb 2024
Mi è piaciuto: Pulizia e personale e servizio
Vladislav
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 20 feb 2024
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
10/10 Eccellente
Mary Jo, Golden
Viaggio di coppia
13 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel Good Breakfast Very friendly staff
Mary Jo
Soggiorno di 2 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 1 mar 2024
Hi Mary,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
10/10 Eccellente
Nicole
11 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nicole
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 13 feb 2024
Hi Nicole,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
10/10 Eccellente
Karen
Viaggio con famiglia e bambini piccoli
7 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great clean place for a family
Karen
Soggiorno di 4 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 7 feb 2024
Hi Karen,On behalf of our entire staff - It was our pleasure to provide you with such a wonderful experience. We would love to see you back on your next trip to the area!
6/10 Soddisfacente
Jacqueline
6 feb 2024
Bad smell
Jacqueline
Soggiorno di 2 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 7 feb 2024
Hi Jacqueline,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Eccellente
Allison
5 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Safe and clean
Allison
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 5 feb 2024
Hi Allison,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!