Hotel a Frailes

“Todo excelente, ideas constructivas poner screen para los mosquitos, activar el Direct TV e internet. Todo excelente”

“The customer service is excellent”

“Access to pool, was not crystal clear.. so just better maintaince and also how we can not control air conditioner from the room ourselves.. please fix that.. thank you”

“Segunda vez que me quedo y es una de las mejores experiencias. Todo es excelente. Me volveria a quedar.”

“buena ubicación ,cerca de la playa.”

“Lugar tranquilo y relajado rodeado de pura naturaleza. Excelente lugar.”

“Breakfast and bar was vey good.”

“Host was always very polite and responsive.”

“It’s one of the most beautiful little hotels in Puerto Rico. Totally charming. Yes, it might need upgrades, but that doesn’t take away its charm.”

“I had surgery, the elevators were messed up. I needed ice to take care of my knee I was forced to go to each floor the ice machines were broken. I went to the front desk and they made me walk to the end of the hotel to get it from the kitchen. By the time I went to my room my knee was swollen. I decided to check out early and I was not refunded. Worst experience ever!”

“Loud music playing every night to 2am. Impossible to sleep.”

“Check in imbarazzante wi-fi praticamente inesistente pulizia pessima servizio latitante neppure una bottiglia d’acqua a pagamento. Non sappiamo come possa essere definito Hotel . La spiaggia privata è aperta solo nel weekend ma al momento del check in non viene detto. Unica cosa positiva il parcheggio ”

“The room was very clean and the staff were amazing. They were able to help with everything and were very polite to us.”

“Hotel confortevole con personale gentilissimo”

“Todo muy bueno”