Hotel di lusso a Genting Highlands

“Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened ”

“The 3 bedrooms are just nice for my family, the room are clean and new, walking distance to Genting Highlands indoor and outdoor theme parks. It has nice views and a jacuzzi at balcony. We have fun staying. We stayed one night, would suggest stay at least 2 nights.”

“Overall was good, but the towels were filthy and stained, which is unacceptable. Asked for new ones, but some were still stained too. This gives you 1 star as hygiene is a must for any hotels”

“The property is very nice and clean. There is a variety of restaurant food options available on the lower level. The view was incredible and the host is very helpful in answering any questions you may have about the room.”

“Check In Counter too limitted ”

“There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes”

“1. Internet stopped working for half a day on Saturday evening, sent an email got no response except an automated emailer reminding of check out next day by 11:00 AM. 2. The fan in the room was super noisy - no way - place or opportunity to report. 2 security guards at lobby who ask us to send an email to connect, unlike in hotel where one can call the reception or housekeeping.”