Hotel con piscina a Goodlettsville

“The room was disgusting, we had to go buy bleach to clean it. There were roaches and the manager was rude. The only reason I gave it a 1 star was because of the sales director Pam. She tried to make it right but I just feel like you can’t undo bad customer service.”

“Pros: Friendly front desk attendant at check in, room was cleaned by staff and towels restocked daily, quiet air conditioner. Cons: Shower curtain wouldn't stay closed, shower and bathroom faucets about to fall off, fridge in room was actually a freezer and froze everything ”

“After checking in at 11:00 pm after a long day of driving all we wanted was a little television and a comfy bed. The tv in our room did not work. After talking to the front desk in the morning we were informed that a whole section of the hotel was with out tv. First question to them was why were we not informed at check in (they already knew),or put in a different section of the hotel were our traveling companions room was. When asked for some sort of compensation they said they couldn't do...

“Great value. Haven’t been disappointed.”

“Parking was very good. Breakfast was okay.”

“Staff and suite were nice. Not happy the pool was not open.”

“Our stay was not what we expected. The indication was that there was an outdoor pool. Since the temperature called for a couple of days above 80 degrees we looked forward to the pool, but were only informed that it was still closed since Covid. We also expected a free breakfast, however we were informed on arrival that they also had not offered breakfast since Covid. This was not the stay we expected.”

“Nice hotel. ”