Hotel a Gowanda

“Very nice hotel. We had some drinks at the bar. The bed was soft and room was clean. The staff was friendly.”

“If you don't want to valet your car for the hotel, it is very difficult to mauver from garage to hotel. ”

“Everything went perfect, nice place nice people”

“The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

“Helpful, pleasant staff. Room was very clean but hallways and doors appear older”

“Hideaway Bay is truly amazing! So peaceful and relaxing. A perfect weekend getaway! We stayed durning Mother’s Day weekend so it was much slower then I assume it would be in the summer. The staff was incredibly attentive- always make sure we had what we needed. If you pass them outside, they are always checking in with you, which i really appreciated it. The grounds were beautifully maintained. The homes were clean and stocked with what you need. Beds were relaxing. Sleeping upstairs is...

“I liked how clean property and loved the shuttle service to casino!!”

“Loved the location, amenities and atmosphere. However the bed in room 204 was really hard and stiff and gave us back aches.”

“the rooms are very clean and comfortable; the staff was pleasant. this was the second time we stayed in this chain and both were well worth the money although the breakfast had much more variety in the first one and was better stocked than the one in Springfield NY but all and allit was a good stay and I would book this chain Again”

“Tammy at check in was wonderful! She was helpful, thoughtful & had great customer care skills.”

“The room was very clean”

“My room wasn’t cleaned once while I was there or offered clean towels. The body wash was empty and cleaning supplies were left in the room. Breakfast supplies were limited on days as they might have run out of fresh fruit. You will have peeled eggs in the fridge for people to take but you have packaged breakfast sandwiches and call that a meal. The rooms are noisy no matter what because the highway is close so you hear a lot of vehicle noise no matter where the room is located.”

“The location and the view were excellent. The hotel needs a lot of repair. Our room: the floor was damp, the bathroom mirror had weird burn like streaking, there was rust in the bathtub, the water pressure was excellent, the walls in the room had had paint touch-ups that did not match the rest of the paint. We were barely able to see out of the window because the seal on the window had broken and it was fogged over. The beds were firm but okay. Restaurant: the breakfast was what every other...

“Clean and comfortable. Very nice breakfast.”

“Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. ”

“Slopes were abundant. Need to improve the signange bigger and better point of direction. ”

“Great!”

“Yes”