Apreciado Julio Cesar,Le agradecemos, en nombre de todo el equipo, su valoración tan positiva, pues, resulta muy motivador para nosotros, saber que vamos en la dirección correcta.Deseamos que, pronto, nos vuelva a elegir para pasar unos días entre nosotros y, vivir así, una nueva inolvidable experiencia.Le esperamos!Cordialmente, Hotel Riu VistamarOnline Reputation Manager

Cher Léo Praveen Kumar,Merci pour votre commentaire.Si vous considérez qu'il y a eu un problème avec votre réservation, permettez-nous de vous faire remarquer qu'avec les informations que vous nous fournissez et par ce canal, il ne nous est pas possible de vous aider.Nous vous suggérons donc de contacter le canal par lequel vous avez effectué votre réservation.Cordialement, Hotel Riu VistamarOnline Reputation Manager

Dear Cynthia,Thank you very much for staying at Riu and for sharing your feedback with us.As it is one of our main priorities to give an outstanding service to all of our guests, we are concerned to learn that we may have missed out on some details leaving you with an unpleasant experience.Please rest assured, your observations will be shared with the responsible team, as we understand that there is always room for improvement and we hope we will have the opportunity to host you again soon to regain your confidence.We wish you all the best,Hotel Riu VistamarOnline Reputation Manager

Apreciada SofìaMuchas gracias en primer lugar, por elegirnos para la disfrutar de unos días en nuestra compañía.Nos sentimos muy honrados de haber sido sus anfitriones y recibir sus amables comentarios.Esperamos contar con la oportunidad de volver a darle la bienvenida en un futuro no muy lejano.Cordialmente, Hotel Riu VistamarOnline Reputation Manager

Dear Guest,Thank you for your valuable feedback.Whilst we are delighted to note you enjoyed the hotels cleanliness, as our goal is to deliver the best service, it is disheartening to read that we fell short of your expectations in some aspects. We are constantly looking for ways to improve our service therefore we are grateful for the feedback and we forwarded them to the responsible department for an adequate follow up. We hope you will consider giving us another chance to provide you with the excellent hospitality and comfortable accommodations which we are known for.Kind regards, Hotel Riu VistamarOnline Reputation Manager

Dear Maxence,thank you for your feedback. It is great to know that you enjoyed your stay with us.It was a pleasure hosting you and and we hope we see you soon again!All the best, Hotel Riu VistamarOnline Reputation Manager

Estimada María Jazmín,Nuestro objetivo es complacer y sus elogios nos hacen saber que estamos haciendo nuestro trabajo.Muchas gracias, María.Esperamos verles de nuevo.Le deseamos un feliz día.¡Saludos cordiales!Hotel Riu VistamarOnline Reputation Management

Dear Guest,Thank you so much for your kind words and your top rating on Hotels.com. We are glad we were able to assist you and make your stay enjoyable.It is our hope that we can have the opportunity to serve you again in the future.With appreciation, Hotel Riu VistamarOnline Reputation Manager

Dear Joée,It is a delight to be able to read such fantastic evaluationThank you so much for choosing us!We cannot wait to have you back.Kindest wishes,Hotel Riu VistamarOnline Reputation Manager

Dear Franco,We feel so lucky to have the guests we have.It is wonderful to read you enjoyed your holiday.Thank you very much for staying with us. Nonetheless, we will take your comments into consideration.Looking forward to hosting you again.Kindest Greetings,Hotel Riu VistamarOnline Reputation Manager

Apreciada Violeta,Esperamos que esa próxima visita no se haga esperar. Nos encanta conocer cómo se sintió durante su estancia, sepa, que ha sido un auténtico placer hacerle vivir una auténtica experiencia de lujo.Tomamos nota y trataremos el tema que nos menciona.Mil gracias por compartir su opinión con otros huéspedes.Cordialmente, Hotel Riu VistamarOnline Reputation Manager

Dear Martin,Thank you so much for leaving your lovely comments about our staff. We really appreciated.It is really pleasant to read that you had a fantastic time.We look forward to seeing you again, Martin!Best wishes!Hotel Riu VistamarOnline Reputation Manager

Dear Victor (Vic),Thank you very much for taking the time to rate us, as it is very important for us to detect if everything is going well, thanks to our wonderful guests, and we see that in your case it was the case and you enjoyed a pleasant holiday in our company. We would love to see you again soon and be able to offer you a better experience.Yours faithfully,Hotel Riu VistamarOnline Reputation Manager

Dear Andrew,You are a star!We can only thank you for your wonderful remarks.The best news is learning you had a great time.We would love to host you again, Andrew.Loving Regards!Hotel Riu VistamarOnline Reputation Manager

Dear David,Thank you for choosing us and your feedback.We wanted to apologize for your experience while staying with us, and are confident to say that what you are describing is not typically of our standards. At RIU, gastronomy is one of the strong points of our service and we offer a wide selection of exquisitely presented dishes which are prepared daily with the utmost care.Please be assured that we will follow up your comments with the Chef Team.While we know we do not get a second chance at a quality first impression, we sincerely hope to welcome you back again so we can make it better next time.Respectfully,Hotel Riu VistamarOnline Reputation Manager