Chalet a Grand Strand

“The lady at the front desk desk was so friendly and kind. We were happy we stayed at this Best WESTERN”

“Clean room friendly staff hot tub pool restaurant bar on site”

“The pillows had no substance to them, my head went right through and onto the mattress. The mattress for the king sized bed I got was very firm, like sleeping on concrete. The staff was lovely and the continental breakfast was fabulous, they had a great variety. One thing about my room was that my air conditioner was leaking the entire time so there was a constant and loud dripping noise, which made it hard to sleep. The walls were paper thin, so I could hear every word my neighbors said. But...

“We just had a bad stay due to pest problem”

“The room was not thoroughly cleaned and desperately needed refurbishing. The carpeting was stained from one end to the other, probably from peeing pets. The mattress was lumpy and it squeaked every time you rolled over! Dogs barking to the right of us; cats meowing to the left! Complaining about it did no good. The phone in the room had no dial tone. Reported it but after a week it was never fixed. Supposed to have housekeeping every other day but they missed us. Breakfast was very...

“We were pleased to find out that our room was ready for us earlier than the stated check-in time. Once inside the room, we were thoroughly happy with the cleanliness of the room, as well as our gorgeous beach view that overlooks the property and the pools. All of the staff were extremely helpful and friendly. The housekeeping staff goes above and beyond! The only thing that I would recommend is air-conditioning in the elevator units as they get very hot and stuffy. Also, this is a pet friendly...