Hotel a Grantville

“The hotel is two weeks old, clean, with a nice layout of the rooms, and the bed was comfortable. The staff was friendly, but there was no breakfast. The room was a little noisy; I stayed in a corner room on the first floor, and I could hear people outside a lot. I liked the kitchen area with the fridge, and the working desk area was a plus. The negative for me is that the wifi was not working for me. I spoke to the front desk person; they said they would research the issue and get back to me,...

“While the outside of the property is a bit rundown, the rooms have been relatively recently updated. The rooms were nice and very clean. The bathrooms were clean. The bed was quite comfortable with really good working A/C. For the price, I was really happy with the room. The only issues we had was the light bulb in the bathroom needed to be changed and the sink faucet was loose but it still worked just fine. I also didn't like the microfiber sheets but that is completely a personal preference.”

“It was quaint and quiet and clean. Perfect for a traveler on the go. The bed frame was a little squeaky every time I rolled over but I am a very light sleeper.”

“We enjoyed our stay. It served our needs to stay for a couple of days. Nice clean rooms, and the staff were friendly.”

“Room felt dirty, bathroom had black mold spots all over the ceiling, our bathroom had a horrible STRONG odor of urine that just lingered in the bathroom and doorway (Room 222). I should have checked out the first day upon arrival. The worst Hampton we've stayed at ever for cleanliness. We chose Hampton over others normally for consistency. Shower floor was also pink and dirty. We will not stay here again.”

“Always a 5 star hotel to me. Love staying here”

“I found a roach in my bed when I want to sleep. Not only did the property manager not do anything to help he later kicked me out of the hotel and threatened to call the police without a refund for two remaining nights for complaining about the roach!”

“Loved the area- so many great shops and restaurants! Very close to the hospital which was the reason we were there - from out of town. The room was setup very well and had everything we needed and a lot of space. Will definitely stay here again!”

“..”

“El baño malo malo la cortina de baño llena de Moho, el techo callendose, el olor del cuarto a humedad”

“It was really disturbing. People with loud music and talking, laughing and playing around really loud until midnight. I call the office around 11pm and nothing change.”

“I had a very good experience. No complaints. I was disappointed there was not a swimming pool.”

“Staff, room and parking were great. Breakfast was BASIC. The ice vending machibe was out of order in 3rd floor the whole weekend.”

“Everything was pretty much what we expect. We did report the bathroom light flickered like it was ready to burn out or the bias was going bad. Hopefully they took care of it. We pretty much kept the light off because it was annoying. It did take awhile for it to start flickering.”

“Room and lobby were normal for what I would expect. Staff was very helpful and friendly. I wish they offered a complimentary breakfast, or at least an expanded menu for the in-house Bistro. The Bistro has a very limited breakfast menu.”

“Clean, convenient and large space. No ice machine anywhere and we arrived after hours so no staff on duty. No elevator but we were on the 2nd floor so it was do-able. I’d stay again for sure,”

“My husband has a neck injury and balance issues. The elevator was out for service and there were no lower floor rooms at first. When the desk employee called the manager we got a saved room on the bottom floor. The bathroom hadn’t been cleaned recently and there was mold in the shower. We paid extra for 2 Queen beds and had to take a King bed. It was the circumstances with the elevator that made the stay less than expected. This information should be communicated to Expedia for travelers...

“I have traveled to quite a few places in the world, but the hospitality at this hotel was some I have ever received. The staff were incredibly attentive to all our needs and especially good with our small children. I cannot recommend this place enough”

“Beautiful historic hotel with comfort and charm”