Residence a Gravesend

“Beautiful spacious home. I booked this residence as I was attending an event at Brixton Academy, home is within walking distance or a quick Uber. Lovely quiet street, also loved the black and white cat that visited us over the weekend. Would stay here again. ”

“Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...

“Probably a scam. I payed for my stay but never had the opportunity to go because I didn't receive check-in instructions and property was unreachable, not even Expedia could reach them.”