Hotel vicino a Gray’s Lake Park - Des Moines

“Breakfast ,great choices!”

“Staff was very friendly and hotel was beautiful! ”

“Nice staff and very nice room”

“The staff was rude... Hot didn't work.breakfast sucked..”

“Beautiful place. One of the most spacious places we've ever been My kids were so happy about how spacious the suite was. Staff members were very friendly ”

“A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. ”

“I traveled for work and the staff was friendly from beginning to end. Each person, from valet to front desk were pleasant to work with. The rooms were not carpeted, and instead had linoleum wood flooring, which I was fine with and honestly preferred. Bathrooms were clean, and the area was easy to walk to and from the events center. I'd stay here again. ”

“Super Nice place the staff were nice totally loved this place”

“Excellent place to stay in downtown Des Moines. So close to many things. Offers free shuttle service to anywhere within a 2 mile radius. Really nice restaurant and bar on site.”

“The staff seems overworked and stressed.”

“Best breakfasts I've had in a long time. We parked at 5th and Keo, worked out great! Room was clean, beds were comfortable, staff was very friendly and helpful. Kids enjoyed the pool!”

“Spacious suite with door between bedroom and living areas. On check-in, Parker explained our parking options (rapidly, with an obvious intent to suggest we pay for the $20/daily unlimited in-and-out hotel parking; with a statement that he didn't know the cost of parking on the street (it's $1.25/hour from 9 am to 9 pm; free overnight) and that the ramp across the way was $10/day with no in and out. That made it sound as if we would pay $10 each time we pulled out of that ramp, which is not...

“Clean room. Really nice showers”

“All fine. Nice and comfortable rooms”

“The blower for the A/C was very loud and rattled every time it turned on. The bathroom door was very creaky. Other than that everything was great!”

“The breakfast was great. Appreciated the flexible shuttle service”

“Left to early for breakfast - shuttle was great”

“just stay one night and everything was great”

“A clean and safe place to stay in Des Moines, especially by the airport. They also offer a park and stay deal, for those who need to fly out but leave their car somewhere. The staff were extremely kind, but we didn't have a pleasant experience with the lady running the breakfast in the morning. She could have been tired, but was short with us trying to make a waffle. The rooms are outdated, but in good condition for the most part. We really enjoyed the pool and hot tub area, which was also...

“My family and I enjoyed our stay at the Hilton Garden Inn Des Moines Airport. The facility and our room was clean. The staff was friendly throughout our stay and a shuttle was provided to and from the airport which made it even more convenient. I would definitely stay again if I returned to Iowa.”