Hotel vicino a Great American Casino - Tacoma

“For the price it was great! Driving distance from everything was good and the hotel itself was clean and cozy.”

“Room was clean. Pool area with some broken down/breaking tables. Overhead light didn’t work in bathroom; overall just some simple upkeep areas that would make impact.”

“The staff located the wrong order for our stay and kept calling us the wrong name. She can not location our payment neither. Expedia agent has reaching out them but no one answer the phone. I have tried to connect with the front desk as well, nobody answer the phone.”

“Mi hanno addebitato un importo che era a credito. Ho espressamente notificato la cosa in fase di check out.”

“Nothing was out of place. The coffee was good also.”

“Staff was great. Unfortunately the room was SO loud…. It’s not a good sign when the room comes with earplugs.. and unfortunately they were no matched for the very loud mechanical elevator noise. It was a very poor night sleep.”

“Everything was in good condition.”

“Only drawback was some very loud car engines being revved up until fairly late at night. The staff and facility were excellent.”

“No ice machine.”

“When I pulled in, went to go into the lobby and it was locked with an arrow pointing to a window. There was only a little drawer that I had to pass the hotel manager my credit card and drivers license through that. No intercom so it was very hard to understand her. I’m just a person that would want to have the face to face interaction and not feel like a criminal trying to check in. I would definitely suggest them putting in an intercom so we can actually hear each other. Moving to...

“kept my deposit w/ no explanation not worth fighting but kind of annoyi”

“Our restroom door didn’t even close, we also never got our deposit back and the room smelled dirty. Mold in the ceiling above the bathtub ”

“Personale maleducatissimo! Non trovavano la nostra prenotazione e il ragazzo alla reception invece di cercare di risolvere il problema giocava col cellulare”

“Everything was good. Parking lot was a little bit crowded. No complaints.”

“For the price I paid the room was fine! The property manager is friendly and helpful! It was a very basic room.”

“The hotel itself was great. The room was spacious and clean. The beds were comfortable. It was nice and quiet. Plenty of parking. I was glad to see the security camera sign in the parking lot. The neighborhood/surrounding areas were ghetto. It located next to and across from motels, auto shops, tire shops, loan cash store, a gun store, storage place, etc. There were food options around but I would recommend to drive there and lock the car door once you get in, just in case.”

“Very clear instructions and the system for entry, bathroom share, food, and laundry were perfect. There are cats (see pictures of their property), so be aware if you have allergies. Although, you'd have no idea they have any, the house is immaculate and no smells or hair! Very friendly owners. Would absolutely stay again. They have pain killers available, phone chargers, and basic hygiene items. Breakfast available (muffins, yogurt, oat milk, cereals, granola bars) and coffee. Safe...

“I didn’t like there was no swimming pool, no hot tub and no out side patio to set outside. For the price of the Hilton garden hotel. I was very disappointed for such a name brand as this with that kind of price tag on it. So yes I was very disappointed to have to go across the street to set at someone else property to enjoy the limited outside for 7 days”

“👎”

“You have to make sure everything is clean. Seems like the Level-1 has problems. Staffs are good!”